Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alicia was very quick to respond to my question. I love how customer service makes me feel like I'm the only person that they are taking care of.”

Helpful Report

Theri, thank you so much for your recommendation and five star rating. We're very happy you took the time to offer your feedback and share your positive experience with Alicia. =)

“I’ve used this service a few times and have always been pleased ! I also recommended this site to my friends and they had a positive experience as well.”

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Thank you so much for taking the time to leave your feedback and recommend our platform! We look forward to working with you, and your friends, again! =)

“Brittany at Ultius is Very professional.”

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Thank you for taking the time to deliver such positive feedback on your experience with Brittany! She is truly dedicated to giving our clients amazing customer service!

“The writer and Ultius as a whole are very professional.”

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Thank you very much for the 5-star feedback! We appreciate the recommendation too. :)

“Sara has been such a pleasure to work with. I appreciate her help on answering my questions”

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Thank you very much for your recommendation and feedback regarding your experience with our Client Success Specialist Sara!

“Using this service has been so helpful in my writing. Great Customer Service”

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We appreciate the time you took in posting your feedback! When it comes to online platforms, we believe having several support channels is the best way to do business. Thanks again!

“Always a good when I'm crunched for time!”

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Thank you for your 5-star rating! We're so glad to hear that our online platform has been a valuable time-saver. We look forward to working with you again!

“It was a wonderful experience. Product was delivered very fast.”

Helpful Report

Thank you so much for your 5-star rating and recommendation. Providing a convenient and user friendly online platform was one of our priorities, so we're glad that you had a wonderful experience!

Thank you so much for taking the time to leave your feedback and recommend our platform! :)

“Thank you Ultius for helping me with my paper. It really saved me with all the other homework that I going on.”

Helpful Report

Thank you so much for taking the time to post your feedback. We really appreciate your 5-star rating and recommendation!

“Delia was great!! Very prompt and professional. I would recommend her to anyone.”

Helpful Report

Thank you so much for posting about your experience with Delia, one of our Client Success Specialists! We're glad she was able to provide a high level of customer service.

“I absolutely LOVE Ultius. I use them for all of my papers and the writers always do a great job with following the directions in the request in order to create an A grade paper”

Helpful Report

Hi Lindsey! Thank you so much! We have to take this opportunity to thank you as well for providing detailed instructions to our freelance writers. It's so important when it comes to using our platform!

“This last last order was great! Previously I had a bad experience with writer and customer service.”

Helpful Report

Thank you so much for taking the time to post your feedback! We're sincerely sorry if you had a previous experience that was less than wonderful. If you'd like to discuss it with our Client Success Manager, please let us know by emailing support@ultius.com. We look forward to hearing from you!

“The team at Ultius was very professional and quick. The quality was over my expectations and was done within the required time frame. Thank you Sara!”

Helpful Report

Thank you so much for the 5-star rating and recommendation! We really appreciate hearing about your experience with Sara, one of our Client Success Specialists, as well. One of our goals is to deliver beyond our clients' expectations, so we're over the moon to know we succeeded!

“The customer support team was amazing. Lizzy, Delia, Sara, and Shauna helped resolve my issues. They are polite and prompt responders. I will always recommend their services. Thank you.”

Helpful Report

Thank you so much for posting about your experiences with Lizzy, Delia, Sara, and Shauna! We're so glad to hear that they delivered outstanding customer service. :)

“Ultius has always delivered excellent customer service and care! Sara has been a great help, definitely would recommend Ultius!”

Helpful Report

Thank you so much for taking the time to post your feedback and your experience with Sara, one of our Client Success Specialists. We really appreciate the 5-star rating and recommendation as well!

“It had been an excellent experience interacting with Delia. She is very efficient in her work and very professional, and she was able to answer all my concerns in a very efficient manner. Kind regards, Jaz”

Helpful Report

Thank you for taking the time to post your feedback! We appreciate hearing about your experience with Delia, one of our Client Success Specialists. She always goes above and beyond when interacting with clients!

“Delia was very prompt and professional!! I would definitely recommend her for your services. I couldn't be more pleased.”

Helpful Report

Thank you very much for posting your feedback regarding your experience with Delia, one of our Client Success Specialists! When it comes to our clients, Delia always goes above and beyond to deliver the best customer service possible.

“I have use Ultius quite a few times especially if I get in a jam. I’m overly excited with their performance. Recently, I had a last minute paper come up and Delia customer service was awesome as I asked many questions about the status of the assignment. She was very polite and talked me through the process! I’m beyond grateful!”

Helpful Report

Thank you very much for the 5-star rating and recommendation! We've enjoyed reading about your interaction with Delia. The customer always come first, so we're so glad Delia delivered exceptional support!

Thank you for taking the time to review our platform! Sometimes life happens, so we are happy we were able to assist. Also, we appreciate your feedback regarding your interaction with Delia. Delia is a gem! :)

“I am extremely happy with Ultius and Brittany. As a full time mom, Full time nurse, full time student, Ultius saves me time. Thank you Ultius.”

Helpful Report

Hi Catia! Thanks so much for posting your feedback regarding your experience with our online platform and Brittany. It sounds like you are very busy, so we're happy we were able to save you some time!

Hi Catia! Thank you so much for taking the time to respond to our survey. It sounds like you are very busy, so we're glad Brittany's customer service and our platform gave you some relief. :)

“Awesome service! Quick to respond to any issues. I will recommend this company to anyone.”

Helpful Report

Thank you so much for the 5-star rating and recommendation! :)

Ultius is rated 4.9 based on 1,338 reviews