Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

Write Your review

Tell us how Ultius made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Ultius for about a year now for most of my writing and editing needs. They've been extremely professional, both the writer and customer service support. They are quick to respond if you have a question. I've used other companies advertising their "top notch american writers" proving to be the complete opposite and adding to the lies, english not being their first language. I was very fortunate to come accross Ultius. I have highly recommended them to others as they are truly top not professionals. You will NOT be DISSAPOINTED!!! Mari Florida”

Helpful Report

Hi Mari. Wow, thank you so much for all the kind words and your loyalty! We really appreciate your 5-star rating and recommendation. :)

“My experience with Ultius had been very satisfactory. I have always received quality work and highly skilled professional writers.”

Helpful Report

Hello and thank you for your 5-star rating! We're so glad to hear that we have met all your expectations. If you ever need anything, our 24/7 support team is standing by. Thanks again! :)

Hello and thank you for taking the time to leave your feedback. It's awesome to know we have always met your expectations and look forward to working with you again in the near future. Thanks again! We really appreciate it! :)

“My experience with Ultius in general has been very satisfactory. I had trusted Ultius with more then 15 orders and for each of then I have received high quality work and very professional and skilled writers. I had recommended Ultius to my peers and they also love it.”

Helpful Report

Hello and thank you for the 5-star rating. One of our main objectives is to gain and keep our clients' trust. Our clients are very important to us and we would never want to let them down. We really appreciate your review and your recommendation! :)

“Ultius is a fansastic service. I had tried other sites, but the writers were obviously English second language wirtrs. This left the work with incorrect syntax and grammar issues. All the papers I have commissoned from Ultius writers have been top nothch, with the proper use of English writting. Thank you for a great service. If you are looking for help with an assignment, Ultius is the servce you are looking for.”

Helpful Report

Hello and thank you for your 5-star rating! We have a dedicated internal hiring team that only recruits experienced American freelancers, so you'll always be in good hands! Thanks again! :)

“nice supporting staff”

Helpful Report

Hello and thanks for your feedback. Our 24/7 support team is always there for you! :)

“support staff are really helpful and supporting.specially the support and help I got from delia and lizzy.thanks”

Helpful Report

Hello and thank you so much for your feedback! We're so happy to hear that you had positive experiences while working with Delia and Lizzy. They are completely dedicated to our clients. Thanks again! :)

“They are always there when I need them. They always do exactly what I ask for. My papers come out good. Give it a shot.”

Helpful Report

Hello and thank you so much for your feedback! We believe our clients deserve the best!. It's really good to know that we've met all of your expectations! :)

“Quick and Helpful. Thank you!”

Helpful Report

Hello and thank you very much for your five-star rating! Our clients are very important to us, so thank you for sharing your feedback. :)

“Paper was decent. I made a lot of revisions myself. No utilization of semi-colons and a lot of comma splicing and run on sentences that needed to be corrected.”

Helpful Report

Hello and thank you for taking the time to leave your feedback. We are sincerely sorry your most recent order did not meet your expectations. Can you provide the order number in a private reply? We hope to resolve your concerns. Thank you so much.

“I have been using Ultius since March of 2018. In the beginning, the quality of papers that were being written were great. Need little to no editing. In the last 6 months, the papers being completed by the writers have been horrible. I have had to request revision on just about every paper due to plagiarism, not following instructions that were submitted with the order, reference issues, incorrect citations within the paper and references, and so on. I have had to spend unnecessary time having to redo papers, editing papers after comparing the information to the source used and finding that a lot of it was word for word and not paraphrased or in quotations. Customer service has been great with compensating but the issues are still happening with my papers. The quality control/department who looks over the paper before uploading it to your account, NEEDS TO BE FIRED. This is because they are not catching issues within the order before uploading the "completed" order to the customer and there has been times when the writer messages and states I have finished your order and is being looked over by the quality department and 15 minutes later, my paper is uploaded. I WILL NO LONGER USE THIS COMPANY FOR ANY OF MY ASSIGNMENTS.”

Helpful Report

Hello and thank you for your feedback. We are very sorry to hear that some of our freelance writers have not met your expectations. We would like to gather more information from you so we can investigate such orders. It's very important to us that our freelance writers are exceptional and we have many measures in place to make sure we recruit only the best. Unfortunately, it has not been what you experienced lately. We would really appreciate your time. Thank you.

“Lizzy was great she helped me to fix my order issue very quick.”

Helpful Report

Hi Ervin! Thank you very much for your feedback. Lizzy is a wonderful client success specialist. We're so glad she was there to assist! :)

“My paper was written per my requirements. Great job! Great service!”

Helpful Report

Hello and thank you for your feedback! We are glad to hear that our platform met all of your expectations! Thanks again!

“It's always a pleasure to speak to or work with Sara to resolve an issue or ask questions. Sara always goes above and beyond no matter the situation to obtain the best outcome for you.”

Helpful Report

Thank you so much for the 5-star rating! We appreciate you letting us know that Sara is always willing to go above and beyond! Thanks again. :)

“Overall, it has been a mixed experience. My initial order was completed as requested and with excellent details. My subsequent orders were not satisfactory and required revision. One order has gone through multiple revisions. However, the customer service representative, Lizzy, was amazing at attempting to rectify the issues with the order.”

Helpful Report

Hello and thank you for your feedback! We are so sorry to hear that some of your orders did not meet all of your expectations. Fortunately, it seems that Lizzy was able to assist in your time of need. We really appreciate you letting us know! :)

“very prompt and informative.”

Helpful Report

Hello and thank you for taking the time to leave your feedback. We really appreciate it! :)

“Delia and Brittany were awesome! Super responsive and were able to meet all my needs! I feel so much stress relief thanks to them both!”

Helpful Report

Hi PJ! Your feedback is music to our ears. We are so glad to hear that Brittany and Delia were able to take off the stress. :)

“Every single experience has been amazing. They have been thorough and QA has even refunded unused pages without me asking. Amazing experience. Communicative writers. This is the only company I will be using.”

Helpful Report

Hello and thank you so much for taking the time to leave your feedback! It's very important to us to earn our clients' loyalty, so we're so glad to hear we have met all your expectations and more! :)

“I’ve been using this service for a year is so and I’ve never been disappointed. For my last paper the writer finished well ahead of the deadline.”

Helpful Report

Hi Letitia! Thank you for your 5-star rating! We are so glad to hear that we have met all your expectations in the past year. :)

“Love their work. Satisfied and Loyal customer.”

Helpful Report

Hello and thank you very much for taking the time to leave your feedback. We hope to work with you again in the near future! :)

“Rocked my Socks off”

Helpful Report

Hello and thank you for your 5-star rating. We really appreciate it!

Ultius is rated 4.9 based on 1,338 reviews