Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THe writers here at Ultius are excellent, to the point , and on time. This is the only writing service I use now.”

Helpful Report

Hello and thank you for your 5-star rating! We are so happy to hear that we've earned your loyalty. That's one of the highest compliments we could ever hear, so thank you very much! =)

“I had a problem with entering the promo code, so I contacted the customer service through chat. Sara solved my problem, and she was a great help.”

Helpful Report

Hello and thank you for your feedback! We're so sorry if you had a problem using your discount code. That shouldn't happen, so if you have the time, we'd love to hear from you. Simply contact Client Success by phone, email, text, or chat so they can pass on that information to our IT department. By the way, thank you for recognizing Sara as an excellent problem solver! We appreciate and value your kind words. :)

“Lizzy was awesome!”

Helpful Report

Hello and thank you for your five-star feedback! Lizzy is completely dedicated to our clients, so we're very happy to hear you think she's awesome too! =)

“Sara was great!”

Helpful Report

Hello and thank you for your five-star rating! Sara is awesome. We're lucky to have her! Thank you very much for letting us know you appreciate her too. =)

“Very helpful. Always answers the call . Very responsive and always willing to fix the problems upon notice. Very professional and transparent and Alicia is so patient when it comes to resolution. Thank you all!”

Helpful Report

Hello and thank you very much for your five-star rating! We believe having a 24/7 support channel is imperative for our clients, so we're happy to hear you were pleased with your experience. Alicia is a rock star, and we really appreciate you letting us know how much you valued your interaction. =)

“Lizzy was extremely helpful in aiding me with getting my assignment. Bravo Zulu”

Helpful Report

Thank you so much for your five-star rating! Lizzy is a star and we're grateful to have her as a part of our Ultius family. Thank you for your appreciation! =)

“Lizzy was absolutely brilliant. Super helpful and insightful. If this customer service live chat is any indication of the quality of paper being written for me , this will be one of my best investments”

Helpful Report

Hello and thank you so much for your five-star rating! Our Client Success Team wouldn't be the same without Lizzy's positive energy and willingness to go above and beyond. We're happy to hear that she was able to assist! =)

“Alicia J. was unbelievably knowledgeable and EVER so helpful!!!! honestly, not enough stars for her rating. blessed to be me to have her as my chat contact.”

Helpful Report

Hello and thank you for your five-star rating! Alicia has been part of the Ultius family for several years now and is a valued member of our Client Success Team. We're honored to have her and so happy to hear that she was there for you! Thank you! =)

“My experience with Ultius has been one of honesty and trust. In addition, Alicia, who I believe is one their customer service representatives was very responsive and attentive to me needs when I requested a minor revision. I definitely recommend Ultius to anyone looking for a professional writing service.”

Helpful Report

Hello and thank you so much for your five-star rating! Honesty and trust are very important to us as well, so we're happy to hear that we were able to meet your expectations. Alicia really is a star in our Client Success Department, so thank you for the compliment! Hope to work with you again in the near future. =)

“Always provide excellent service and the products are top notch! Never disappointed.”

Helpful Report

Hello and thank you for your five-star rating! We are so glad to hear you've been able to count on us for tremendous client support and high-quality content! We look forward to working with you again in the near future. =)

“My experience with Shauna was short of awesome. I asked her to check on my order and it took her no time to respond. Great customer service.”

Helpful Report

Hello and thank you for your feedback! We agree. Shauna is awesome! We're very happy to hear that she provided excellent customer service. Thank you again for reaching out and letting us know!

“So far, great! Just submitted my first order. A bit unsure about it but Shauna H. was excellent in the live 24/7 chat and answered some questions for me immediately.”

Helpful Report

Hello and thank you for your feedback! We can completely understand hesitancy when using online services, so we're happy to hear Shauna was there to ease any concerns. We'd love to hear how your order turns out! Thank you. =)

“Above excellent. These guys are professionals. I've been a VERY satisfied customers for YEARS now. I will more than likely utilize them for my Doctoral Dissertation. THANK YOU ULTIUS!!!!”

Helpful Report

Hello and thank you for your 5-star rating! It's awesome to hear that you've been using our platform for years now. It's the highest compliment we could ever hope for. We look forward to assisting you with the next step in your journey! =)

“Great, knowledgeable company with quick turnaround. Have a good crew of writers in a variety of subject areas, which makes for easy selection. Its been a great experience so far!”

Helpful Report

Hello and thank you for your feedback! We are so happy to hear that your experience thus far has been positive. Our writers go through an intense training program before they are able to work on orders, we can ensure that we follow through with our promise of offering the best possible product on the market. It's awesome that you have a good selection of writers to choose from. Thank you very much for reaching out to compliment them!

“Reliable and decent papers”

Helpful Report

Hello and thank you for your feedback! We really appreciate your compliment and look forward to working with you again in the near future. Thank you!

“Ultius has been a life saver in my liv=fe because they have help me alot with completing my essays. I will recommend it to any one. The other thing that I like is that Ultius is available 24 hours a day and and they are located in the United States.”

Helpful Report

Hi Steven! Thank you so much for your recommendation and 5-star rating. We believe our clients should have access to 24/7 support with live people on the other end. Having a human touch is definitely an important factor in our business model. It goes the same with our location. We will always be 100% US based and we will never outsource our writing staff overseas. We appreciate your feedback and look forward to working with you in the future!

“I have enjoyed working with the writers that assisted me with everything. If I needed corrections they have been very diligent in correcting them.”

Helpful Report

Hello and thank you for your 5-star rating! We're so glad to hear that your writers have been committed to delivering high quality content. If you haven't already, you can also put the writers on your favorites list, which is located in your Ultius dashboard, in the event you want to add on our requested writer feature! It saves time and gives you the opportunity to work with a specific writer. Thank you again for your feedback!

“Ultius has always done a great job and more than happy to answer any questions you might have! Papers have always been done on time. Great company! I highly recommend them.”

Helpful Report

Hello and thank you for your five-star rating and recommendation! Our 24/7 client success team is always just a phone call, text, email, or live chat away. It's very important for us to give our clients multiple channels for support in case anything arises. Thank you for reaching out! =)

“I always have a great experience with Ultius. Thank you so much”

Helpful Report

Hello and thank you for your 5-star rating! Our clients are very important to us, so we hope we continue to provide awesome experiences. Thank you so much for letting us know we are on the right track!

“My experience with ULtius has been a life saver. I'm able to get the best writing services done whether its assignment, essay, or even a well formatted business plan.Guaranteed A”

Helpful Report

Hello and thank you for your feedback! We're happy to hear our platform has provided positive experiences. Our main goal is to give our clients the very best, so we are always using our clients' feedback to constantly improve. We really appreciate you and your business and look forward to working with you again!

Ultius is rated 4.9 based on 1,338 reviews