Under Armour Reviews

Name: Under Armour
Rating: 1.71

1.7 Rating 293 Reviews

16 %

of reviewers recommend Under Armour

Company Reviews

Questions

Metrics

1.7

Based on 293 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Under Armour made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Under Armour 5 star review on 7th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest alot did which is too long to complain about.”

Helpful Report

Posted 5 years ago

“Bought 2 items of clothing, order confirmed, then cancelled 3 days later with no explanation.”

Helpful Report

Posted 5 years ago

“Cancel order after 4 days once taken payment.”

Helpful Report

Posted 5 years ago

“Ordered. Confirmation of it received. Then received cancellation email. Told payment they took instantly will take five working days to return to me. Shocking customer service. Also honoured other people’s orders only to tell me it was an issue with the system. Complete rubbish.”

Helpful Report

Posted 5 years ago

“Terrible that such a big company can cancel 1000s of customers orders and not care”

Helpful Report

Posted 5 years ago

“Very poor took money, now my order 4 days later not accepted??? What ever that means .”

Helpful Report

Posted 5 years ago

“Terrible that such a big company can let its customers down and not care”

Helpful Report

Posted 5 years ago

“Take your money and then 3 days later tell you your order is cancelled and that the refund will take up to 5 working days”

Helpful Report

Posted 5 years ago

“Take your money then cancel the order”

Helpful Report

Posted 5 years ago

“Take your money cancel your order 👍”

Helpful Report

Posted 5 years ago

“BAD company Took my order and after few days cancelled it without a refund. Still waiting for refund. No ethics”

Helpful Report

Posted 5 years ago

“Under armour accepted thousands of orders, took the money from accounts and then 3 days later cancelled the orders with no explanation. Terrible service.”

Helpful Report

Posted 5 years ago

“If I could give zero stars then I would. Worst company ever!! doing a mass canceling of mine and everyone elses order with no explanation! Obviously was a scam and now have to wait 5 days for a refund and they have already have my money for 4 day!! They are an absolute joke of a company and should be ashamed of how they have treated their customers. They have severely damaged their name and lost many many customers now. Will never ever use them again. Everyone should boycott!!”

Helpful Report

Posted 5 years ago

“Horrible company. Horrible customer service. Blocks your money and then cancels your order. And then takes ages to release the funds, trying to get through to customer service is a nightmare. Not an honourable company at all.”

Helpful Report

Posted 5 years ago

“Do not honour orders nor give any explanation or rationale as to what has gone on to result in cancellation of your order. Highly unethical in their production and should be avoided.”

Helpful Report

Posted 5 years ago

“Tool my money, cancelled my order. And then me without money for several weeks. Terrible company”

Helpful Report

Posted 5 years ago

“Poor and rude comms, with no explanation. Ecomm and customer service appauli g. Will avoid.”

Helpful Report

Posted 5 years ago

“Order taken and then 3 days later received a short email rejecting order. No explanation so won't be ordering any Under Armor again.”

Helpful Report

Posted 5 years ago

“Never fulfilled order for 1000s of customers due to pricing error. Well within their rights, but leaves a bitter taste and a damaged reputation”

Helpful Report

Posted 5 years ago

“Money was taken for a couple of tops and a bag I ordered . Had to wait for a week before they cancelled and still waiting for my money to be returned . Avoid terrible customer service”

Helpful Report

Posted 5 years ago

Under Armour is rated 1.7 based on 293 reviews