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Under Armour Reviews

1.6 Rating 277 Reviews
F
Happiness Grade
F

Delivery - Slow

33.33%
Industry Average
First time to buy ua online. Delivery was scheduled for 4/8 then changed to 4/10 then 4/11 now 4/12. Never again
posted 7 months ago - Anonymous
Domestic Delivery for online purchase took 10+days, to exchange the product (was too big) as per company’s policy 5-7days, today is day 8 and still waiting for pickup, I can’t imagine how long will take to receive the exchanged package. Exchanges for online purchase is not accepted in the physical stores even with a receipt. Customer service - don’t waste your time.
posted 1 year ago - Anonymous
Website said plenty of time for Christmas delivery and paid priority shipping as added precaution and still hasn't shipped.
posted 1 year ago - NJNavyVet49
Delivery date 05/26/2022 never showed, updated delivery date 05/30/2022 last night.
posted 2 years ago - Kyle
UA cancelled my order with no explanation, no email, no contact AFTER confirming the purchase and delivery date with an email. This was a Corporate purchase and I was given no explanation for the order cancellation. I confirmed with my CC company that the transaction was not cancelled on their end and it was not. Avoid purchasing through UA if you are a Corporate buyer or placing a large order
posted 2 years ago - PD
BUT my order was never delivered but I received a delivery notice so I had to order another pair but in a different color since my original color no longer carried the size I wanted.
posted 2 years ago - KendraJ
Poor customer service rude reps and slow delivery if you even get it.
posted 2 years ago - SAW
After a promise delivery date of some sweet, purple women's training shoes of 11/3, I waited a week.
posted 2 years ago - Anonymous
Ordered msks over two weeks ago because my work mandated make again. They were shipped and estimated delivery as three days ago and my tracking number, which I had to fight with them to get, says it's still in process to he delivery service. I will never order again from UA. Once I told them that they disconnected the live chat and didn't try to make it right.
posted 3 years ago - James Yates
I have no problem with your item quality, but I have a problem with your customer services for instance last week I have an order which must be delivered on a specific day, but the carrier has changed and reschedule delivery day more than once.
posted 3 years ago - Anonymous