“
Both bags have been received by their warehouse, yet only one refunded.
”
posted 1 month ago
- SC
“
990?
Inspite of providing all the necessary proofs if you are unable to process the refund or send the missing item it's an extremely poor customer service that you're providing.
”
posted 4 months ago
- Anonymous
“
They sided with me and refund the full transaction.
”
posted 4 months ago
- Anonymous
“
When the products reached the warehouse, one of the items from the returns was found missing and UNIQLO didnt offer refund for that item claiming that the products returned were partial and that they cannot offer any resolution.
”
posted 4 months ago
- Sa
“
Awful exchange/refund policy by UNIQLO and unfriendly service from the staffs.
”
posted 11 months ago
- Anonymous
“
I contacted them and they told me that they’ll stop the shipment, but it was still delivered… in order for me to get a refund, I have to pay extra to ship it back.
”
posted 2 years ago
- Anonymous
“
UNIQLO does not deserve any stars!
I will NEVER order online with UNIQLO AGAIN.
The online refund/exchange policy is ABSOLUTELY DREADFUL!
I exchanged one item in store for a different item of a much greater cost. Despite purchasing this in store, UNIQLO has marked my receipt:
'Exchange only, online order'.
BE WARNED!
”
posted 2 years ago
- Anonymous
“
Rather than allow an exchange, I am required to return the item, incurring return shipping costs and expending weeks more for a refund or exchange.
”
posted 3 years ago
- Don Ichino
“
Terrible returns policy and terrible customer service team giving out incorrect information, stating that because I requested a refund rather than stating exactly that I 'wished to cancel the contract" they would not refund me. Wow.
”
posted 3 years ago
- Anonymous
“
Further, they refund only in the original payment mode(Credit card etc) and do not even issue a credit note.
”
posted 3 years ago
- Haardik
