UNIQLO Reviews

Name: UNIQLO
Rating: 1.73

1.7 Rating 199 Reviews

18 %

of reviewers recommend UNIQLO

Company Reviews

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Metrics

1.7

Based on 199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

UNIQLO 1 star review on 21st February 2022

T Baillie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love their clothes, great service online and in store.”

Helpful Report

Posted 6 years ago

“Brilliant quality and styles. Excellent value for money”

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Posted 6 years ago

“Best quality and the most comfortable jeans ever!”

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Posted 6 years ago

“Clothes are great, but order got delayed on the way to me and they takes to give you a refund on returns”

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Posted 6 years ago

“The goods arrives promptl, were very well packed and it would have been easy to return, had I needed to.”

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Posted 6 years ago

“Uniqlo, just opened a shop in Oxford, the shop has loads of clothes, well presented along the walls up to the high ceiling, a pleasure for the sight. Lots of different colours, difficult decision to buy just one item in front of all these lovely shades”

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Posted 6 years ago

“Uniqlo is always a great bet if you're on the lookout for timeless staples for all seasons. The UT collections adds just enough edge to make it effortlessly cool. A loyal customer for years!”

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Posted 6 years ago

“Store is well laid out. Products easy to find. Thermal products are brilliant and i couldnt live with out them! Prices are reasonable. Clothes wash well”

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Posted 7 years ago

“great selection of products, easy checkout”

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Posted 7 years ago

“Excellent Delivery and Service”

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Posted 7 years ago

“Trendy clothes and fast delivery.”

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Posted 7 years ago

“excellent clothes - good design and fabric, easy mail order, well priced”

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Posted 7 years ago

“Good quality clothes at a very competitive price”

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Posted 7 years ago

“Excellent selection of very simple, colourful, classy items. I can easily do most of my clothes shopping here.”

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Posted 7 years ago

“Consistent sizing, decent products. Will shop with them again.”

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Posted 7 years ago

“Great service. It's easy to send stuff back if it's not right.”

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Posted 7 years ago

“Cropped Jogger Pants in Grey are simply amazing and have very good fit, they dry super fast and extremely comfortable! I ended up buying 3 pairs in different colors ) Thanks Uniqlo!”

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Posted 7 years ago

“Great styles and quality at reasonable prices.”

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Posted 7 years ago

“Great friendly staff and amazing clothes.”

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Posted 7 years ago

“fast delivery affordable prices good quality”

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Posted 7 years ago

UNIQLO is rated 1.7 based on 199 reviews