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TradeNRG UK Reviews

4.6 Rating 3,279 Reviews
E
Happiness Grade
Read TradeNRG UK Reviews
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Phone:

08456802832

Email:

contact@tradenrg.com

E

Refund - Difficult

40.00%
Industry Average
Said it was delivered never recieved last 3 orders have been a problem.2 sent back 2 you and then had 2 have a refund
posted 3 months ago - Eileen P Durston
odered goods only to be told order cancelled and l would received a refund in approx 2 weeks. funny how it takes time to refund when they take your money immediately plus they give no reason why the order could not be supplied. very poor service. points below can't be answered as there was no delivery
posted 4 months ago - David Willcock
I got faulty goods in my first order so, maybe I shouldn't be too hard on them. They did ask if I wanted a replacement but getting faulty goods in my first order didn't fill me with confidence so I opted for a refund. That came through quicker than the goods, so I must be thankful for that. Return custom is never happening. G'luck šŸ€ if you venture, you may need it...
posted 8 months ago - Anonymous
Avoid, they sent the first package to the wrong address then ask me to collect it,that wasn't going to happen and they sent a replacement package to the same address, after I have given them my address 5 times, I have given up all hope of every receiving my batteries or every seeing a refund they can't follow simple Instruction.
posted 1 year ago - Damon Watson
Didnā€™t turn up, said Royal Mail couldnā€™t deliver but Iā€™ve been at home the last month and had no delivery attempts. Still awaiting refund. Not sure if this company is legit
posted 1 year ago - Anonymous
Another day went by, and I get a notification of a refund, no explanation, sorry or any contact, even when I messaged to ask why, and no response was given.
posted 1 year ago - Matthew Tierney-Hewson
I recieved a reply saying sorry and asking for an explanation of why I had waited so long to report the matter ( but no refund or indication of when or if it would come).
posted 2 years ago - Anonymous
Next day got another message asking if I want replacement or refund, I said replacement.
posted 2 years ago - Alan Mantle
Still have not received the item Have emailed but no reply Will now seek full refund
posted 2 years ago - Mark Langdon
I ordered a charging cable for my Samsung A12 on the 10.6.2022 and the money for this item was taken a couple of days after. To date I have still not received my cable šŸ˜• so as a result I would like my cable alternatively you refund the cost that you have already taken. All other questions cannot be answered as I have nothing to show for the money I have paid currently!.Now received today.
posted 2 years ago - John Bromley