“Delivery to EU (Poland) takes more than a week. Postal office locally charges custom processing charge, which makes already high price for EU delivery even higher (I would hope that VAT OSS removes that hurdle...)”
Thank you for taking the time to leave a review.
I apologise you have been charged customs. This should not occur as all taxes and customs are prepaid before shipping.
If you send us any information and receipts you have we can compensate any fees.
Apologies,
Megan Houseman
Hi! Your issue was dispatched on the 6th of June 2024, a few days after you placed your order. This can take a maximum of 7-10 working days to ROW although we ask you to allow 30 days before we can compensate for the missing issue. I have emailed you personally so we can ensure to stay updated with the delivery of your magazine and I do apologise for any inconvenience the delays may be causing! Thanks, Ellie :)
“Good magazines, had a subscription for my wife for several years now, but prices are getting expensive at almost £11 per magazine, maybe last year my subscription gets renewed.”
Hi, I do apologise for price increases over the years. I understand entirely that this is not ideal but from a business perspective, cannot be avoided. This magazine is a specialist title and for some time, we worked with publishers to get our customers exclusive discounted prices, as we were working as the distributors of their magazine worldwide. We now get this stock ourselves and do everything in house meaning we cannot afford to do it at that discounted rate anymore. This means our cost must be generated based on the cover price, postage and packaging. We must also take into account the cost to get this from a supplier. I hope this does clear things up and if you need anything else regarding this please feel free to let me know! Thanks so much for your understanding. Thanks, Ellie :)
This is perfect! I am so glad the service is quick and you found our small team friendly and personal. Thanks for taking the time to leave your feedback. Thanks, Ellie😊
“I bought an 8 issue subscription to Dolly's Diary and received my 1st issue about a month after subscribing. I was able to pay using pay in 4 and it's been a smooth and easy process so far. If I can afford it by then, I would consider resubscribing.”
Hi, I am so happy to hear your feedback! I am thrilled this has been a smooth process and you enjoy the magazine. Thanks for taking the time to leave what you think, as this means so much to us. Thanks, Ellie😊
“I buy magazines for my grandchildren. As l am over 60 years older than them l have come to rely on the staff to help and advise me about suitable magazines. Everyone at Unique Magazines is efficient and friendly especially Ellie and Sarah.”
Thank you so much for your review! It's wonderful to hear that we are able to help with your subscriptions. I will make sure to pass on your kind words to Sarah and Ellie!
Many thanks,
Megan 😊
“I have bought 4 magazines in one same order but I need to paid separately of postage fee for each magazine and when I receive, they are combined in one package and cost is less that I was paid. Should I have refund back.”
Good afternoon Edward,
Thank you for leaving a review.
Postage and packaging are included in the price of products on our website, if multiple issues are in stock at the same time we will dispatch them together for the most efficient delivery.
We are currently working towards adapting delivery costs for orders multiple magazines and hope to bring this into action as soon as possible.
Apologies for any inconvenience,
Megan Houseman
“I recently subscribed to unique magazines for Daphne's Diary. I rang the subscription team to set it up.The person who took my details was friendly, efficient and helpful. I received the 100th Daphne's diary promptly. An all round great experience. Thanks to everyone involved in sending out the magazines. I'm keen to support independent businesses rather than large multi national corporations.”
We really appreciate you taking the time to leave a review. We truly appreciate your support and I will make sure to pass on your kind messages to our whole team.
Many thanks,
Megan 😊
“Unique Magazines are a lovely way to pass the time as well as keeping the mind active; which is most important. I highly recommend these magazines to everyone. They are good quality and full of "teasing fun".”
“Recently purchased the latest edition of Plaza Oumo magazine and website made it easy to place the order. However, the site showed the cover of the previous edition and quoted the Euro edition number which is confusing for people wanting to order the latest version. Tx G. Hodgins. BC Canada”
Hi Guy,
Thank you for taking the time to leave a review.
We update images on our website as soon as we receive the magazine into stock. As we do not have issue 18 of Plaza Uomo in stock yet, the image online is of issue 17.
Hope this helps clarify.
Many thanks,
Megan Houseman. 😊
It's fantastic to know that you received each of the weekly issues on time. We greatly appreciate your kind words and the time you took to share your positive experience.
Many thanks,
Megan
“Purchasing a subscription by telephone from Unique Magazines is very easy. I cannot review the magazine as I have it delivered to a relative as a gift direct from Unique Magazines”
Hi,
Thank you for taking the time to leave a review.
We do not publish the magazines we sell and are therefore not in control of the content, including print size.
If you would like to cancel your order or change to another puzzle book, please let us know and we will be happy to help.
Many thanks,
Megan Houseman.
“As we were about to embark upon a two week holiday, needed to make sure that my housebound Mam still had her weekly TV guide which this temporary subscription sorted out perfectly. Thank you.”
“It's a pleasure to read and enjoy your mag every month.
Keep on that way. Maybe a few articles about 00 scale models would be greatly
appreciated.
All the best
Roger”
Hi Roger,
Thank you for taking the time to leave a review.
I'm so glad you're enjoying your magazine, unfortunately we would not be able to fulfil your article request as we do not publish the magazine and do not have control of the magazines content. Apologies for any inconvenience.
Many thanks, Megan.
