“I wanted a particular cover option and Ellie emailed back advising me to call to place the order so I'd get the cover option I wanted. I was really pleased when I called and she had put it aside for me, as it was the only copy. Ellie was friendly, helpful and professional, and my magazine arrived a couple of days later. Highly recommended - many thanks!”
Hi, Thanks so much for this lovely feedback! I am so happy I could help with this, providing you with the cover and experience that you wished for. We always try and exceed customer expectations. This review means so much to me and you have really made my day! Enjoy your week and please let me know if you need anything else in future. Kindest Regards, Ellie :)
Good Morning😊 Thanks for this brilliant review. These 3 things mentioned are really important to us and it is so nice to hear we achieved these effectively. Please have a lovely day and let us know if you need anything. Kindest Regards, Ellie !
Hi, Sorry to hear this. I have dropped you a personal email to resolve this matter. In regards to the prices, we must consider a number of factors such as cover price, postage via air mail, packaging, weight and the ability to compensate for the magazines, where needed. I do apologise for any inconvenience and look forward to hearing back from you. Many Thanks, Ellie :)
“Arrived in time for a birthday suprise at the start of the pandemic and meant we could be sure to have it even when not going in shops. Very helpful customer service when I've had questions. Would have definitely continued the subscription if publishers hadn't completely changed the magazine content.”
Hi, so glad to hear this! We are so happy that the mag arrived in time and our customer service has been efficient and helpful. I apologise regarding the content and unfortunately, we have no control over this as we are not publishers. Thanks again for the lovely comment and I hope you have a fab day! Thanks, Ellie :)
“Very keen prices compared to competitors. I took out a subscription as a gift for a friend 4 weeks ago but I have no way of knowing if the first issue has been delivered unless I hear from the recipient which I have not
Is it possible to track delivery?”
Hi, Thanks so much for the review. I tried calling on the 8th of June regarding this, to inform you of the status at current. The individual informed me they were busy and would call back but so far, I have had nothing. Please call us on 0345 303 6750 between 9:30am and 4:00pm, Monday to Friday and we can discuss this further. Thanks again for the lovely review about our prices. Kind Regards, Ellie :)
Hi, I appreciate this feedback. I have dropped you a personal email to resolve this and ensure I can answer effectively. I do hope this is ok and I look forward to hearing from you. Thanks, Ellie :)
“Very pleased with unique magazines, been with them a couple of years and not had a problem with them, all issues have arrived on time and in good condition.”
Hi, this has made our day! We are so happy that there has been no problems with your order and they have arrived fast and pristine! You could not really ask for much more and so thanks for letting us know how you found the experience. Thanks again and enjoy your day! Kind Regards, Ellie😊
Hi, So true! This magazine keeps you busy, yet it is so fun! It makes it exciting and it challenges your brain. Hope you continue to enjoy this Thanks, Ellie :)
Hi, Thanks for this fab review! We are so glad this is simple and fast, meaning you have the easiest yet best experience possible. I hope you enjoy your magazines and have a brilliant day! Kindest Regards, Ellie :)
“I have been receiving Grand Masters Sudoku for several years now and the service has always been absolutely excellent. I would recommend Unique Magazines to anyone.”
Hi, This is so amazing to hear! We are glad you have enjoyed this and you would consider recommending us to others. Thanks so much again and I hope you have a lovely day. Kind Regards, Ellie :)
Hi, Thanks for the review! This feedback means so much to us. I can see that you have given us 4 stars and we would love to know what we can do to improve our service? Thanks again, Ellie :)
Hi, Hope you are well. Thanks for the feedback, it means so much to us! Our bags are 100% recyclable however, they are not biodegradable. It is lovely to hear this would give us 5 stars and it is something we may consider in the future, as we look into environmental friendly options. Thanks again and have a lovely day, Ellie :)
Hi, Thanks for the feedback. I can confirm the price is all worked our via a system, which is checked thoroughly. The cover price is included, along with the weight of the magazine which confirms the postage cost. This particular magazine includes a gift, which increases the cover price and it means the magazine is slightly heavier. In this case, we sent your Art Draw and Create 1st class, as it is a single issue. It is also delivered straight to your door and we compensate wherever possible! We do not actually create the content of the magazines, as we are not publishers. I do hope this helps and I apologise for any inconvenience caused. Kind Regards, Ellie :)
“Just received my first 'Daphne's Diary magazine, after seeing it in a youtube video from a journal maker. It is amazing quality and on beautiful paper. Best part, is its ability to be repurposed, after reading. Such a unique magazine and I have taken out a subscription now.”
“I just got such a nice feeling dealing with this company, even though mine was a small order.
I'm in Australia and Unique is in the UK, so my inquiries were all by email – their staff's responses were prompt, personal and friendly.
The book of puzzles I ordered came by post in less than three weeks.”
