“An excellent magazine. I do look forward to receiving it through my letter box. Full of brilliant ideas and inspiration and I so love the travel articles, they make me want to go and visit all the places Daphne has been to. The magazine is printed on beautiful paper and all the "makes" are so doable.”
Hi, Thankyou so much Christine. Daphne's Diary is such a delightful magazine and it has so many beautiful crafts. The travel bit is one of my personal favourites, when I have a flick through the mags at times, as it totally inspires you to see the world and explore cultures all around the globe! I am super happy that you love this and it creates a sense of excitement for you. Thanks for the 5 stars and feedback, that is fab. Have a nice day. Thanks, Ellie😁
Hi, thank you for your review and 4 star rating. We are glad you are enjoying our service! Please let us know what we can do to obtain a 5 star review! - Jessica :)
“I am not happy that I am charged double the price that is printed on the magazine. It certainly doesn’t cost that much to send as I checked how much to post and the plastic bag isn’t expensive. We run our own business and purchase stronger mailing bags and they only cost pennies. They should explain where they get their castings from. If I could purchase Angelina Ballerina elsewhere I certainly would. Unique magazines are ripping people off.”
Hi Gill, Hope you are ok and thanks for the feedback. We are not publisher's of any magazines but stockists, meaning a lot of processes and hard work goes into getting your order to you! We must purchase this off a supplier first of all which differs than if you were to order from a publisher, as they could send it direct from there printers! We then generate an average subscription price, based on a few factors. These include the cover price of the magazine, considering whether prices can fluctuate per issue. We also consider the weight of the magazine, also having thought of any possible gifts attached. The packaging is also included and the postage price per each issue we send out. We also must make ends meet as we are a business and work to make profit and ensure our staff are looked after, as they work super hard! We appreciate our cost is more than the cover price and it is understandable to query it with us, as we want to ensure you know exactly what it is you are paying for! If you wanted the magazine for the cover price alone, it can usually only be purchased this way through publisher's and in stores directly, as they are not delivered and must be picked up (for the most part). I really appreciate you giving us this feedback and querying the pricing, so we could explain it more clearly! Thanks so much and I hope you have the best week. Thanks, Ellie😀
Hi, thank you for your review and 4 star rating. We are glad that you are enjoying your subscription! However, we apologise that you are receiving the editions later! - Jessica :)
Hi James sorry to hear this. I spoke with you this morning via email where you explained you had accidently ordered the next issue No 93, which is due the 4th of November 2021. This will go 1st class on this date for you, taking no more than 6 working days to arrive! We can then discuss a subscription, as I know you were interested in taking one out possibly.
In regards to our pricing, this is worked out using the cover price of the magazine, the weight to determine postage prices, the packaging and compensations. We also pay to get this from a supplier and the costs must be measured, to make all ends meet!
I am glad we sorted this earlier and if you need anything else feel free to let me know.
Thanks- Ellie😁
Hi Lynn, This is a publisher order and so they can take a maximum of 4-6 weeks to begin, which is stated on our policy. I have called publisher's and they have informed me your sub is due to begin with the December 2021 issue, which has the on sale date of the 29th of October 2021! Not long to wait now and thanks so much for your patience! Have the best rest of your day and if you need anything else, please feel free to let me know. Thanks, Ellie :)
“My aunt is 95 & unable to buy her TV MAGAZINE. I can’t visit her however treating her to a punctual Unique magazine delivery every week has solved the problem and enables my aunt to enjoy looking forward to her delivery.”
Hi, thank you for your review and 5 star rating. We are glad that you are enjoying the service and your Aunt is enjoying the subscription! - Jessica :)
“My Mum (age 90) loves to receive her weekly copy of 'What's On Tv'
It's the highlight of her week !
Glad to be able to get her this subscription as woe betide us if we forgot to pick her a copy from newsagent every week so now she's happy!
Sometimes post has been late but that's out of control of UM as I get email every Teusday to say it's been mailed but overall a good service
Thankyou”
Hi, thank you for your review and 5 star rating. We are glad that you are enjoying our service from the customer service team, especially! - Jessica :)
