Thanks for your review.
We dispatch orders as soon as we receive the magazine into stock. We also dispatch That's life a week before the date stated on the magazine cover and it should arrive in time. I will send you an email so we can get to the bottom of this.
Many thanks, Megan.
We send this magazine every Tuesday using royal mail 1st class postage which is the fastest possible service available! If the magazine does not arrive by the Saturday in time for listings to begin, I will then ensure we compensate accordingly. We have only sent 2 issues of your sub so far and I was informed of one arriving late so I extended the subscription accordingly to compensate. I am sorry this happened and if it does continue to happen, Please let us know! Although when the magazine leaves us and is in the postal service it is out of our control, We will always compensate when informed of issues. Thanks, Ellie😊
“With all due respect as I am in the USA & ordering your magazine was a nightmare it was misleading & not represented properly i didn't see my choice clearly to pick the correct magazine so I had to pay double shipping costs...Very skeptical in future purchases”
Hi, I have checked your order and can see my operations manager resolved this for you. You accidently ordered Glass and to correct this, My manager resent Glass Man in the post for you including Callum Rutner on the cover, As was your preference. We show 'Glass' and 'Glass Man' as two separate products entirely for future purchased you might make:
https://www.uniquemagazines.co.uk/Glass-Magazine-Subscription-p353066
https://www.uniquemagazines.co.uk/Glass-Man-Magazine-Subscription-p356239
Hope this clears things up and that you are happy with the outcome.
Thanks for your understanding. Kind Regards, Ellie😊
“Fantastic company. Ordered a one off issue of a magazine and it was received very quickly, carefully packaged and at a very reasonable price. It’s good to know this company exists and I would absolutely order from them again.”
Thank you for your review. We dispatch our magazine as soon as possible after receiving them into stock but we appreciate your feedback none the less. - Megan
I am so glad we got this out as quickly as possible for you! If there is anything we can do to achieve the 5 stars please do let me know. Thanks, Ellie😊
