Hi, I am glad the product itself is great, this magazine is a good choice. I am super happy to hear it arrived safe and in a good time, especially since it is being dispatched to the rest of the world! It sounds like an overall positive service and thanks for giving us your feedback. Have a nice week. Thanks, Ellie😁
Hi, Wow this is an outstanding review! It is so lovely to hear you would rate us so highly due to our fantastic service. Thanks so much for this, it means a lot. Kind Regards, Ellie😊
“I was really pleased to receive this "Astronomy Now" magazine as it contained an image of the cosmic bubble (p.102) taken by my brother. No shops which sell A-N in my area and I am not too good on my feet, so it was a godsend!
Unique magazine service, feedback and respect for customers is amazing.”
Hi, I am so thrilled to hear this! Wow, I bet that is amazing to have your copy, where you can see the image your brother took. It also means so much to us that you believe our service, feedback and respect for customers are brilliant, as these are our main aims. I appreciate you taking the time to write a review and I hope you have an amazing week. Thanks, Ellie :)
Hi, Thanks David, that means so much to us. I am so happy you are satisfied with our 'Excellent service'. You are very welcome and I hope you have a nice day. Kind Regards, Ellie :)
“Magazine Absolutely Great.
When you are giving up the plastic wrapper? Everything else I now receive is in paper except Postscript magazine which comes without a wrapper at all. The address printed on the back. Your magazines the same size could do likewise.”
I am glad you are satisfied with your Sudoku Challenge magazine!
I agree and this is something we have looked into, to help the environment and gain a strengthened package, to protect the mags. We do twist wrap boxes for larger magazines, especially when they go overseas, which include no plastic.
The costs of these various packaging are being weighed up and have been considered but at current, there are no plans to move forward further with this, until the time is right. I have passed this on though, so thanks a lot for the feedback it means so much!
Have a nice day. Thanks, Ellie :)
“Only once so far has the TV Magazine turned up late.
Mag starts on a Saturday and it arrived on the Monday after.
Apart from that occasion very pleased with the service
and ease of renewing the subscription.”
Hi, I am so sorry to hear it arrived late but I am happy to hear it has happened only once. We send our magazines weekly with the same service and process, with no changes. These are sent every Tuesday, 1st class and should arrive by the following Saturday just in time for the listings. If they do not, always let us know so we can apply an extension to compensate!
Thanks for your comment on our positive service and informing us of how easy you found placing the renewal. That is just brilliant to hear.
Thanks so much for this 4-star review and let us know if you need anything! Have a nice week. Thanks, Ellie😁
Hi, I am so happy to hear you are thrilled to get the magazine! With this being a publisher order, it can take a maximum of 4-6 weeks for it to begin. This is stated in our policy as we must allow time to send the order to them, for them to receive this, process the order and have it set up. They then often allow it to start with the next available issue, hence the slight wait. Hope this makes sense and clarifies the reason for this. Thanks so much for your understanding and the 4 stars! Kind Regards, Ellie😊
Hi, This means so much to us, thank you! I am super happy the magazine arrived no bother and that you are satisfied with the customer service we offer. Thanks for choosing Unique Magazine's and for the brilliant review. Have an amazing day and thanks again, Ellie :)
“absolute disgrace, it is Tuesday and I just got the message the tv magazine for this week just have been dispached!! well I dont need it any more than, thank you for leaving me without it for a week with covid, really nice NOT!! I want to cancel this asap, waste of time and money”
Hi Joanna. There seems to be some confusion. I can see that this is your first subscription with us.
The edition posted on Tuesday is for Saturday coming (20.11.2021) and onwards. Not for beginning (13.11.2021).
Please contact us by telephone, email or live chat if you have any queries or questions regarding your subscription, we can then help you with all subscription queries and questions, rather than leaving us a review. - Jessica
Hi, This means so much to us, a massive thanks for taking the time to leave us a review. We always aim for an easy order system and a quick delivery process! Have the best week. Thanks, Ellie😊
Hi, We love Take a break too, it is one of our most popular magazines. I am so glad you enjoy it and choose to order with us! Have the best week and thanks for the 5-star review. Thanks a lot, Ellie :)
“Not happy with percentage of advertising in the magazine or the way in which written accounts of walks has been recently. Previous written accounts by a different writer was far better researched.”
Hi, We are not the publishers of any magazines and therefore, have no control over the content printed. We are just a stockist and we get this off a supplier, to provide to our customers. I would advise going directly to them if you have any feedback but we are more than happy to hear your feedback about our services such as the delivery time, customer service and much more if the order is through us. Thanks a lot for your understanding. Kind Regards, Ellie :)
“Hopefully you will send my subsciptions for Fieldsport to the right people. One to Mr Orde and one to myself. Customer Services does not answer letters!”
“Purchased the subscription for my wife's Christmas present last year as she couldn't always get her magazine from our local shop. She said that it was her best present for years. Always delivered on time. An excellent service.”
Hi, thank you for your review and rating! We are glad that the magazine is always received on time and that you are enjoying your subscription! - Jessica :)
