TV Choice is a really excellent magazine and we love it too! Thanks for taking the time to leave your feedback as this means a lot to us. Many Thanks, Ellie😊
I am thrilled your magazine arrived quickly and in good condition! This is so important to us. Thanks for taking the time to leave a review. Many Thanks, Ellie😊
This is great too hear! We pride ourselves in the presentation of our magazines and quick delivery so customers can get their magazine fix! Thanks so much for leaving your feedback, As this is really important to us. Thanks, Ellie😊
“Gave it to my Grandaughter age 10yrs. She doesn't ride yet, but would love to, so the magazine was a little bit above her. Never the less she loved it.”
“I was very surprised to receive a request to review Unique Magazines as I had already contacted them direct to express my concern with the lack of clarity on the website for magazine descriptions that led me to purchase an out of date magazine that I had not intended to buy. They refused to refund me.
Update - I am very saddened by the customer service experienced, including their response to this review that they sent me an email asking me to complete. Laughing emojis, refusing to address the issue of lack of clarity around the descriptions on the website, and refusing a refund, is not a good customer experience.
Update - I have now received another email seeking another review from me. The ongoing interactions are not making me change my decision to not order through this company again.”
The christmas issue of Radio Times clearly showed as 'XMAS 23'. We thought this created more clarity on how to order the christmas issue specifically. We provided the issue you ordered online and so therefore, We were unable to provide a refund. The request to review your purchase is automatic. I am sorry for any inconvenience. Thanks, Ellie😊
I am glad you find the service helpful and you have been able to save money ordering through us! I do apologise about the change in frequency as this is a publisher decision. Thanks for your understanding though! Many Thanks, Ellie😊
We send your first issue on the 20th of December and we ask you allow the maximum of 30 days for it too arrive to Australia. This was sent over the christmas period too so please bare in mind there is some days services were not operating ect. Thanks for your patience and understanding Kind Regards, Ellie😊
I am sorry this took a while too arrive! I am glad however it showed up and your enjoying the puzzles you have. Thanks so much for leaving your feedback! Thanks, Ellie😊
“Feeing ripped off!!! After my 1st of 12 magazines arrived, I realised that I'd been charged more than double the cover price for a years subscription! I cancelled straight away and have now received a refund. I have now took out a subscription directly with the magazine and am now paying the cover price for the magazine with free post and packaging.”
Unfortunately, We cannot offer magazine at cover price as we are not publishers and don't have the luxury of sending it from the printers. We must get magazines from suppliers and then cover postage and packaging in our subscriptions alongside the fact we are a small business, That must run on profit. We did refund you at your request and I hope this helped.
Thanks for leaving your feedback though as this is important to us!
Many Thanks, Ellie😊
“Renewed subscription and then realized price was 33% cheaper if I just started a new subscription for the same magazine instead of renewing. Sent an email to customer service a month ago and never received a response. Most likely will discontinue service after next subscription runs out due to what appears to be price gouging to existing customers. Best suggestion is to check new prices before renewing blindly.”
Hi, Hope you are well and thanks for the review. I have actually emailed you back regarding this. Our prices for renewals and new orders are always the same. Prices do change often but the costs always match up. You paid the correct renewal price of £149.45 going to the USA. For the cheaper cost you seen, I believe your potentially looking at UK costs as of course this delivery is lower, Since this is where we dispatch our magazines from.
I have emailed you this too, In case you'd like to discuss it further.
Hope this clears things up and apologies for any inconvenience.
Many Thanks, Ellie😊
This was selected to be the next available issue. I have contacted suppliers to find out a date for this next issue and I will contact you accordingly. Thanks for your patience and understanding! Thanks, Ellie :)
