“Previous subscriptions have been fine. This current one has been painful to set up. Set up in Feb. Nothing rec’d. Called April, nothing rec’d. Called again in May and finally started to receive them”
Hi Nicola, thank you for your review. I can confirm that the order was started in February, but was not completed (paid for) until the 14th of April. Publisher orders can take 4-6 weeks to begin and I can confirm that I have been in touch regarding your start date. Kind regards, Jessica.
“I paid for a subscription for my father on 11th April for the New Scientist but he still has not received his first issue - this is a weekly. Please resolve”
Hi, thank you for contacting us. I can confirm that as this is a publisher order the subscription cannot be made active right away. I've phoned New Scientist today and they have stated that the subscription will begin with the issue 28.05.2022. I hope this helps! Kind regards, Jessica.
Hi Nancy,
I can see here that you have ordered the Harry Styles King of Pop magazine. I can confirm that these were sent out on the 10th of May. Due to this going to the Netherlands it could take up to 30 days to arrive.
- Alex!
“I received an message telling me to renew my subscription which I did immediately.
Subsequently I received a second message telling me the first was a mistake.
I replied asking the renewed subscription to be scrapped.
I then received confirmation that the second subscription had gone through. I objected.
However, there is still no apology or cancellation of the duplicate subscription”
Hi Anthony,
Could you please give us an email at enquiries@uniquemagazines.co.uk regarding this matter and we can look further into this for you. Hope to hear from you soon.
-Alex
Hi Susan,
I am sorry that nothing has been sent out from this subscription as of yet. I have had a look into this and I can see that we are currently out of stock of issue 01 but issue 02 comes in on the 18th of May. This is when your first issue will be going out.
-Alex :)
