We do not publish these so have no control over the paper quality however, your feedback is always appreciated. Glad you love this little pocket sized book of joy and challenge! Thanks, Ellie😊
These puzzles are great, glad you love them and that they are delivered to you on time. Thanks for leaving your feedback Cheryl, this means a lot to us. Thanks, Ellie😊
What a lovely bit of feedback Shona, you are always such a pleasure to deal with when we chat. I am glad we can help you with any questions, we are always here to help. Look forward to seeing future orders from you! Thanks, Ellie😊
I am glad you found our service excellent and you enjoy being kept so informed, as this is all really important to us. Happy to hear we would exceed the 5 stars😁Ellie
“Check your subscription rates. Buy one month at a time for the least expensive way per copy. Renewal is even higher. The delivery is reliable and without any issues. My Grandson loves this but seems the distributor may be fleecing our loyalty.”
Hi, I got back to your email today regarding this. Our renewal cost is the same cost as placing a new order. You were actually looking at the UK price whereas with you being in the states, this is higher. This means the renewal cost of £79.17 is the same price as that on the website when you change the delivery country appropriately. We cannot offer this at a cost of just the cover price as then we would not be a running business. We do not publish magazines so we get these from a supplier, and must take this cost into account as well as the postage and packaging.
I am glad the delivery is reliable and your grandson loves the magazine, this is so nice to hear.
I will await your response from my email and if at any point you wish to cancel the sub, I can have this arranged and process a refund!
Thanks a lot for your feedback, Ellie :)
Thanks for leaving your review! In shop you will get this for the cover price whereas online, it includes the added costs of postage and packaging. Thanks for giving us 5 stars Jane. Thanks, Ellie😊
“The procurement process was fine. The delivery was a mixed bag. Basically there were two magazines for dispatch from UK to Australia - for our grandsons (aged 6 & 11). One arrived very promptly ***** ! but the other has yet to arrive :-( boohoo. The ultimate performance is subject to the vagaries of a multitude of transport providers - I do understand that, but the final result was shambolic ..”
Hello, Thank you for your review. I am sorry to hear both issues have not yet been received, despite them being posted on the same day. I will reach out to you via email to find out which is missing and confirm the date when we assume it has gotten lost in the post. Kind Regards Sarah
Hello, thank you for your review. I am pleased to hear that the delivery is quick with your magazines. The postage pricing is part of the subscription cost. However, the good news is the magazine will always be posted first class to ensure delivery before the weekend viewing commences. We do try to keep our pricing as low as we are able. Kind Regards Sarah
“It is a great place to buy magazines from. One point is there is a discount code box, but not once have I ever been offered a code to purchase additional magazines”
Hi, Thanks for leaving your review! I am glad you like using our service to purchase your magazines! I understand in regards to discounts you may not have been offered codes before. As suppliers of these magazines rather than publishers, we have to take a few things into account including the cover price, postage and packaging costs when selling the magazines. If we are ever able to offer discounts it will be shown on our website or sent directly to our loyal customers! Going forward, we are actually planning on offering monthly discount rates/offers depending on each month. This is our plan of action so do keep an eye out for these! If you need anything else, please do let me know. Thanks, Ellie :)
We are very sorry to hear that your magazine has not yet arrived. We can see that you have also emailed us and we have responded regarding the delivery and delivery timeframe. Sam😊
“I had been looking for a subscription to my wife's favorite British magazine and they delivered. I get timely updates on delivery. Quick answers to all my questions.”
