Hi, I am so sorry to hear this. I can confirm that for publisher orders, it can take a maximum of 4-6 weeks for the first issue to arrive https://www.uniquemagazines.co.uk/help/Delivery-Services#59. In this case, the fulfilment is arranged through them direct, hence why this may have not begun yet. I have checked in with publisher's and this is due to begin with the September issue, which should arrive no later than the 16th of August 2021. I really hope this is ok and we appreciate your patience. Kind Regards, Ellie :)
Good afternoon! Thankyou for this 5 star review. Take a break is one of our most popular magazines and we are so glad you are receiving these in time for your weekly gossip! I hope you continue to enjoy these and have a lovely rest of your week. Kind Regards, Ellie😊
“The customer service in this dreadful time was great. The magazine Psychology is excellent, I find myself reading articles over and over, also reading articles about things that never interested me previously!
Thank you
Ps. Now only working 2 days a week due to Covid antics! Will renew when I can. Thanks agIn”
Hi, Hope you are ok and thanks for this amazing review! We are so happy we could be of assistance and be available, especially through this strange year and a bit. I am so happy to hear you love the magazine and get lost in it, I always get lost in my magazines and books! Thanks again for this and have a lovely rest of your week. Many Thanks, Ellie😊
Hi, Thanks so much for this. We are so glad we could be both polite and helpful, whilst helping you sort out your subscriptions and get them renewed. I hope you continue to enjoy your Sudoku Grand Masters subscription and have a lovely day. Many Thanks, Ellie😊
Hi, This is just amazing! We are so happy to hear you found it easy to order via our website, as this is quite an important feature within our business. We have over 3000 magazines and so sometimes, it is hard to keep track haha! I hope you continue to find magazine's you can get lost in. Thanks for the 5 stars, that is just brilliant and you have truly made our day. Kindest Regards, Ellie😊
“We have not received one copy of the magazines ordered. One there was not enough supply and the second the delivery date was changed by a month . Hopefully we will receive both magazines in August”
Hi, I am so sorry about this. At the moment, bridal magazines are in high demand and limited supply for most are able to be offered, from our suppliers and just in general. I understand this may be frustrating and we are trying to keep customers informed as much as possible. Suppliers will often inform us that they can supply the stock and then not receive enough themselves, due to the shortage of magazines being published at this current time. I do apologise and at any point, we can of course offer a cancellation and refund or credit. I see you are down for the issues in August so please do look out for them arriving, in that month. Many Thanks, Ellie :)
Hi, Thanks so much for this fab review! It is brilliant to hear you would rate us so highly and are impressed with our service and selection of mags. Thanks again for this and have the best day. Many Thanks, Ellie😁
“Sudoku Grand Masters:
Great sudoku puzzles. Something to really challenge the mind, and forget the worries of the day. And they deliver via the post. Great stuff.”
Hi, Thanks so much for this review. Sudoku Grand Masters is perfect to give yourself a real challenge. We are glad to hear you enjoy this being delivered directly to your door, it is great especially when the single issue's go with 1st class postage! I hope you continue to enjoy this challenging, fun magazine and thanks so much for the 5 stars! Have a nice day. Thanks, Ellie😊
Hi, Thanks a lot for this. These TV magazines are one of our most popular mags and we are so happy to hear you look forward to receiving them! If there is anything we can do to achieve 5 stars, please let us know. Have a nice day and thanks again, Ellie :)
Hi, Thanks for this. The cover price of the magazine itself is extremely small, so we understand any queries regarding this overall subscription price, including delivery. We must work these prices out via the cover price, weight of the magazine, postage costs and packaging per issue. We also compensate whenever issues are classed as missing and do not arrive as expected. These prices make ends meet and it means we can provide you with your issues each week! Thanks again for your feedback and I hope you have an amazing day. Many Thanks, Ellie :)
Hi, Thanks a lot for this comment and review on our service. Lego Ninjago is perfect for people crazy about all things LEGO and you often get some great gifts with them. I hope Mr Walter continues to enjoy his subscription and thanks again for this review, you have truly made our day. Many Thanks, Ellie😀
“Good quality and content. Expensive for those of us not in the UK.
Updated: Can't reply to replies. $61.03 USD is a lot for 3 magazines. They are great magazines, I don't regret getting 3 issues, but I doubt I will order more.”
Hi, Thanks for this. These prices are worked out via a number of factors such as cover price, weight to determine postage price, air mail costs and packaging. For delivery to the United States, it can vary but we understand the cost of postage is more than what it would be to send here in the UK. We can compensate wherever possible, to ensure everything you have paid for is recieved. Hope this is ok and we appreciate the 4 star review. Have a nice day. Thanks, Ellie :)
Hi, Thanks a lot for this. We are so happy to hear this can help you get the magazines yourself, with delivery directly to your door. This is our aim entirely and we love to see customers getting exactly what magazine they want with no problems! Thanks again, you have made my day. Many Thanks, Ellie😀
Hi, Thanks a lot! We appreciate that you would rate our service as excellent and we are so happy to hear your magazine arrived so quickly, with the 1st class postage. Thanks for recommending us and we appreciate this honest and positive feedback. Have the best day, Kind Regards, Ellie :)
“They did not get my order right .... So I was unable to get the copy I actually wanted . Their communication was good in sorting it out ..... A bit disappointed , if I am honest - Kevin - Worc”
Hi, I am so sorry for this issue. I can see my manager had dealt with this. This rarely happens and so I am sorry for any inconvenience this may have caused. Thanks for your feedback, it means a lot to us. kind Regards, Ellie :)
“A good magazine or under 5s. Plenty of educational activities and good for observational skills. My little grandson looks forward to his coming through the post.”
Hi, I am so glad to hear this. CBeebies magazine is great fun and educational, which is necessary for kids of this age range. The toys can also help advance gross and motor skills on occasion, ensuring that they are taking part in active and educational play. If there is anyway we can advance to 5 stars, please do let us know how we can improve. Thanks a lot for this amazing review and have the best day. Kind Regards, Ellie :)
“I'm still waiting on my first issue. My ordernumber is UM1143070. You have been keeping me on a loop for almost a year now. If you can't deliver the magazine I ordered, please reimburse me. Thanks you.”
Hi, I am so happy to hear you have had no problems with any order's through us. Thanks for the 5 star review and enjoy the rest of your week. Many Thanks, Ellie :)
