“I have been receiving Suddoku Grand Masters for years and really enjoy the challenge of completing each puzzle. If I am travelling I take a book with me. Very good for the 'little grey cells'.”
Hi, So happy to hear this ! Sudoku Grand masters is the perfect mix of challenging, yet fun. It is perfect to take when your on the go. Thanks for this lovely feedback and I hope you have a good day. Kind Regards, Ellie😊
Hi, So glad to hear this. We have over 3000 publications to choose from, so there really is something for everyone! Thanks for the feedback and have a lovely day, Many Thanks, Ellie :)
“Excellent service. Magazine arrives in good time before needed (tv guide).
Well packaged and on address sheet, a note is made reminding purchaser of which edition is presented, so that customer is made aware when a further subscription will be necessary.”
Hi, Thanks so much for this feedback. We get our TV guides in the day before stores, sending them 1st class to customers. This ensure this early delivery is the case for all customers, as often as possible. We are so glad you are happy with the reminders on our address labels! We do this to ensure customers can make their own choice to renew, with little pressure. You have made our day, so thanks. Kind Regards, Ellie :)
Hi, I am so glad to hear this service is effective. I can confirm the only subscription for yourself, through us is Real People magazine. I do hope you continue to enjoy your magazine and thanks so much for the feedback😊Many Thanks, Ellie
“Very pleased with delivery of Monthly Magazines. Have renewed many times.
Lots of problems in not received weekly ones, I have not renewed them again. Have to put it down to situation with Covid.”
“Great service and excellent customer service. I had a problem with an address and contacted customer services - problem sorted out straight away. Bought subscription for my mum during lockdown as she couldn't go to shop to get magazine. She loves it! Thank you Unique Magazines”
“I'm from Argentina and I'm very surprised because the magazine arrived so quickly, in two weeks, when generally other stores usually take a month or more, excellent attention.”
“I am very upset at the way you have “dumb downed” the main crossword in Bella, it is the main reason I buy the magazine and would not have renewed my subscription if I had known you were going to do this”
Hi, I hope you are ok. I am sorry to hear this. Unfortunately, we have no control of the content of the magazines, as we are not the publishers. I would advise sending the feedback to the following email, which is them direct; Bella.Letters@bauermedia.co.uk. Hope this helps and I do apologise. Kind Regards, Ellie :)
Hi, I am so sorry to hear this. I have spoken with my colleague Jessica, who is looking into this for you. She has chased this and I can confirm she will get some updates over the weekend and send these over to you on Monday. She has emailed the processing team, to ensure this is resolved. I do hope this is ok and I want to thank you for your patience. Let us know if you require any further assistance. Kind Regards, Ellie :)
