Hi, We appreciate this so much! We are super happy we could be so reliable and consistent with deliveries. Thanks a lot for the 5 stars, it mean's so much to us. Thanks a lot, Ellie😁!
Hi, I am so sorry to hear this and upon checking, we have not had an issue of this in some time. I know during Covid, a lot of publisher's placed their magazines on hold or suspended them, untill life resumed. Some also stopped providing to wholesalers. I have sent an enquiry to suppliers, to see if they know why we have not had an issue in a while and when we may be due one! When I get a response, I will drop you an email and feel free at any time, to email me personally on 'ellie.purvis@uniquemagazines.co.uk'. In the meantime if you would like a cancellation and refund, let me know and I can offer this! Thanks so much for your patience and understanding.
Thanks, Ellie😁
Hi, We are so happy to hear this! During COVID, we have helped so many individuals with getting there favourite magazine's, delivered directly to their door. Thanks so much for the 5 stars and great feedback. Thanks, Ellie :)
“I haven't received any issue of Loving Brocante on my subscription for the moment, so I am unable to write anything about this experience..
Kindly,
Pascale”
Hi, your sub is due to begin with the next issue available, which we don't have an exact date for at the moment! I would guess the next edition will be due roughly December time! As soon as the next issue is published and comes into us, we will get it sent to you. Thanks for the 5 stars regardless, hopefully we can prove this through our service, when we start providing the magazine. Thanks, Ellie :)
Hi, Thanks for the review and sorry to hear this. So we had limited supply of issue 07 on this occasion meaning any new subs placed after the 9th of September, would naturally kick in with issue 08. We included this info on our site, so customers can clearly see the information when placing their sub. Please see this copied from site below;
https://www.uniquemagazines.co.uk/Daphnes-Diary-Magazine-Subscription-p355211
'Please note issue 07 2021 is already sold out and all new subscriptions purchased after 9th September 2021 will begin with issue 08 which is due in November. Please call us if you have any questions'. (taken from our site description).
Since you placed this on the 20th of September, it is due to begin with issue 08 which is due roughly the 16th of November 2021.
Really hope this is ok and we apologise for the wait on this occasion. From here, they are released around every 6 weeks and so they will be regular from the first edition. Hope this is ok and thanks for the review. Thanks, Ellie :)
Hi, Thanks so much for this lovely comment. We work hard to ensure customer's always feel welcomed and appreciated by our staff. We aim to be super polite and kind, ensuring all queries are resolved instantly. Thanks a lot Rosemarie and have a nice day. Thanks, Ellie😁
“I wanted a magazine that is no longer available in my country and found it on the internet via unique magazines. The service was prompt and very professional. I even get emails when the next issue is on the way.
Many thanks,
Livia”
Hi, I am so happy we were able to supply you with your favourite magazine! That is always our aim, hence why we try to stock as many different, niche titles as possible. I am so glad you recieved the magazines quickly and you love to be kept informed. Your so welcome and a massive thanks for your fab review! Have the best rest of your week. Thanks, Ellie :)
“An excellent magazine. I do look forward to receiving it through my letter box. Full of brilliant ideas and inspiration and I so love the travel articles, they make me want to go and visit all the places Daphne has been to. The magazine is printed on beautiful paper and all the "makes" are so doable.”
Hi, Thankyou so much Christine. Daphne's Diary is such a delightful magazine and it has so many beautiful crafts. The travel bit is one of my personal favourites, when I have a flick through the mags at times, as it totally inspires you to see the world and explore cultures all around the globe! I am super happy that you love this and it creates a sense of excitement for you. Thanks for the 5 stars and feedback, that is fab. Have a nice day. Thanks, Ellie😁
Hi, thank you for your review and 4 star rating. We are glad you are enjoying our service! Please let us know what we can do to obtain a 5 star review! - Jessica :)
“I am not happy that I am charged double the price that is printed on the magazine. It certainly doesn’t cost that much to send as I checked how much to post and the plastic bag isn’t expensive. We run our own business and purchase stronger mailing bags and they only cost pennies. They should explain where they get their castings from. If I could purchase Angelina Ballerina elsewhere I certainly would. Unique magazines are ripping people off.”
Hi Gill, Hope you are ok and thanks for the feedback. We are not publisher's of any magazines but stockists, meaning a lot of processes and hard work goes into getting your order to you! We must purchase this off a supplier first of all which differs than if you were to order from a publisher, as they could send it direct from there printers! We then generate an average subscription price, based on a few factors. These include the cover price of the magazine, considering whether prices can fluctuate per issue. We also consider the weight of the magazine, also having thought of any possible gifts attached. The packaging is also included and the postage price per each issue we send out. We also must make ends meet as we are a business and work to make profit and ensure our staff are looked after, as they work super hard! We appreciate our cost is more than the cover price and it is understandable to query it with us, as we want to ensure you know exactly what it is you are paying for! If you wanted the magazine for the cover price alone, it can usually only be purchased this way through publisher's and in stores directly, as they are not delivered and must be picked up (for the most part). I really appreciate you giving us this feedback and querying the pricing, so we could explain it more clearly! Thanks so much and I hope you have the best week. Thanks, Ellie😀
Hi, thank you for your review and 4 star rating. We are glad that you are enjoying your subscription! However, we apologise that you are receiving the editions later! - Jessica :)
Hi James sorry to hear this. I spoke with you this morning via email where you explained you had accidently ordered the next issue No 93, which is due the 4th of November 2021. This will go 1st class on this date for you, taking no more than 6 working days to arrive! We can then discuss a subscription, as I know you were interested in taking one out possibly.
In regards to our pricing, this is worked out using the cover price of the magazine, the weight to determine postage prices, the packaging and compensations. We also pay to get this from a supplier and the costs must be measured, to make all ends meet!
I am glad we sorted this earlier and if you need anything else feel free to let me know.
Thanks- Ellie😁
