Thanks for letting us know. You selected this sub to begin after christmas therefore, the first issue was sent today for him 2nd class. In most case we can begin subs the same day, stock dependant, but since you selected after christmas the system naturally will send the first issue published and released after the 25th of Dec 22. Hope this clears things up for you. Thanks for your review. Ellie :)
I am so glad you have been a regular customer, Thanks for this! We stock 1000's of magazines and try to ensure we offer a range for different ages. I am thrilled you realised this and also noticed our reliable and consistent service. This means a lot to us! Thanks, Ellie😊
“Very happy with all deliveries, in case magazine is late (due to customs), staff is absolutely friendly, explaining everything. Nothing for me to better it.”
This is so lovely. I am so glad we could keep you updated and informed through all the small and temporary delivery issues. Thanks for your kind words about our staff. Customers mean a lot to us and creating a friendly environment is one of our values! Thanks for taking the time to leave your feedback. This is really important to us. Thanks Ellie😊
Thanks for being so lovely about our service. I am glad you like our service so much you are happy to re order! I am thrilled to hear they arrived regularly and on time! Thanks for leaving your feedback as this means a lot to us. Many Thanks, Ellie😊
I am glad our magazine and service could help you keep in touch with your home area. The Northumbrian magazine is stunning and is great way to remember home. Thanks for ordering with us and leaving such a kind review. Thanks a lot, Ellie😊
“I have ordered subscriptions for Teen Breathe for two granddaughters 12 and 14) they really enjoy it and I am very impressed with the service and how quickly the girls receive them here in Canada!
Thank you!!”
Teen Breathe is a brilliant magazine! It helps encourage mindfulness and build confidence, Laying foundations for a happier life.
I am so glad our service has been great for you and the delivery quick! This is perfect and we are glad we could ensure to provide such a service. Thank you for taking the time to leave a review. Many Thanks, Ellie😊
“As a Yank I find the magazine very interesting with excellent comics.
I was introduced to the magazine from my son in law (from Ireland) and have decided to make my own subscription to the magazine.”
That is amazing! It is a brilliant magazine with lots of interesting and fascinating comics with elements of humour too. I am glad you enjoy the magazines we send! Thanks for leaving a review. Many Thanks, Ellie😊
“All they bloody do is spam me with marketing emails EVERY SINGLE DAY! Magazine arrived but why spam me, I even asked them to stop and they didn't. Utter jokers.”
Hello, Thank you for your review. I have checked our system and I can see that we have sent you an order confirmation email, and two dispatch notifications - these dispatch emails will be sent every time an issue is posted. I have checked our marketing emails and we have sent 3 marketing emails in December. I have unsubscribed you from our list. This means you will not get any more of these emails. I am sorry I have checked our email contacts and I cannot see any requests for you to be removed from the marketing list. I am sorry that you feel that we have spammed you. You should now only receive emails in regards to your orders being posted. Kind Regards Sarah
I am glad you enjoy this magazine! I know the figurines with the magazines are always very unique and great collectables. We always love that there is a range of character for the short stories too! Thanks for taking the time too leave 5 stars, It means so much to us. Many Thanks, Ellie😊
“I have purchased 2 subscriptions for family members.
Issues always arrive promptly, they even sent Issues early to help with the postal strikes.
Correspondence is always quick, if I have any questions.”
This review is brilliant, Thankyou! I am glad we were able to get issues out earlier, Improving delivery and making sure customers got what they wanted in good timing. I am also thrilled that when you have questions, We answer quickly and effectively. I appreciate you taking the time too leave this review. Many Thanks, Ellie😊
This is perfect! I am glad you could find exactly what your looking for as this is important to us. We pride ourselves in the choice of magazines we offer! Thanks for commenting on our good service as we strive for this always. Thanks for leaving 5 stars, This is great! Thanks, Ellie😊
This is perfect! I am glad you could find exactly what your looking for as this is important to us. We pride ourselves in the choice of magazines we offer! Thanks for commenting on our good service as we strive for this always. Thanks for leaving 5 stars, This is great! Thanks, Ellie😊
Hi, When you placed this order you selected it to begin with the next available issue. This is issue 01 due to be sent out on the 10th of January 2023. This will then be with you in no more than 8 working days as it is sent 2nd class. There will then be 3 remaining issues on your subscription. In order to get this information, all you need to do is contact and ask, where we will always be happy too assist! We are available 9:00am-4:30pm Monday To Friday via email and 9:30am-4:00pm via the telephone on 0191 270 2900. Hope this helps. Thanks, Ellie :)
Hi, I am aware you have emailed me directly to arrange compensation for the missing issue we sent to you in Portugal. Thanks for your understanding! Kind Regards, Ellie 😊
“I have bought a Lego comic subscription for my grandson for the past few years. He loves receiving the Lego comic in the post, addressed to him. It’s better than a normal Christmas present as it lasts for the whole year!”
I love subscriptions as gifts! Like you've mentioned, It means the gifts lasts longer than just the day and the gift can keep arriving. This is great thanks for leaving your experience and 5 stars. Many Thanks, Ellie😊
“I ordered 2 puzzlepads from you on Nov 27, which I paid 14.24 pounds. I still have not received them, and am really disappointed. Can you explain ????”
Hi, Issue 78 went on the 28th of November and 79 on the 30th of November, both via priority air mail. We sent them to the address you entered when placing the order online and I have sent a email to you to have this confirmed. For deliveries to Europe we ask a maximum of 15 working days although it is likely for magazines to arrive much sooner. There has been postal strikes from our end but this should not cause as large delays as it has with your magazines. Look forward to hearing from you via email so we can arrange a resend of the next issues or a refund. Thanks , Ellie :)
