“Ordered a magazine in May and still not received it it's for the nfl preview if it's not with me by mid August I will cancel and never use the company again,shame really the young lady on the phone is really helpful but still no mag”
Hi Gerald, thank you for your review. We can only apologise for the delays regarding this title! We are in contact with our suppliers and awaiting an update from them. As soon as we have any information we will contact you. Kind regards, Jessica.
Hi Randy, I will email you regarding this separately as we've posted out all 3 issues on this subscription, beginning in May. I'll send over the address we have and our dispatch history. Kind regards, Jess
Hi John, I can confirm that this is not a con. Our review emails go out automatically after so long. I've emailed you regarding your order this morning, Kind regards - Jess
“Hi I haven’t received my magazine yet, neither a tracking number whatsoever. I’d like to know what happened with my purchase, I hope this number helps 0345 303 6750 HUNTER MAGAZINE
Thank you, Gabriel Costantini”
Hi Jhermie, thank you for your review. I'm terribly sorry to hear that your order was not received! I'll send you a direct email regarding this so we can confirm your address and so on. Kind regards, Jessica
Hi, I'm sorry to hear you had trouble ordering from us! You can call us on 0345 303 6750 and we can manually enter the address in and help set the rest of the order up :) - Jess
Hi, I hope you are well. I am sorry to see that you have poorly rated us. I can confirm that issue 02 has come into us today and will be dispatched this week for you. You will receive a dispatch notification via email as soon as it is on the way. Thanks - Jessica.
Hi Ann, thank you for your review. I can confirm that your subscription is due, to begin with, issue 210, which is due for dispatch this week. - I hope this helps! - Jessica
Hi Begona, I'm sorry to see that you're only giving us a one-star rating! I can't see that you've been in contact with us regarding any problems you may have had. If you wish to put forward a complaint, please email me jessica.austin@uniquemagazines.co.uk and I will try and resolve any issues you've had. - Jessica
Hello, thank you for your review. We are still waiting for the magazine you have ordered to come into stock. There has been a delay with the publisher. I will send you an alternative book to complete while you are waiting for what you have ordered. I hope this is ok. Kind Regards
Hi Jacqueline, thank you for your review. I can confirm that the title you have subscribed to us is a quarterly magazine. The most recent issue is issue 45, this was in April. Issue 46 is then coming out this month, on the 30th. We would really appreciate it for enquiries to be sent to us via our emailing system, via telephone, live chat or letter before coming on to state a bad review. I hope this helps! - Jessica.
Hi, please see the email which we have sent out to customers today: "Harry’s House delivery update
The official on sale date for the Harry’s House issue of Better Homes and Gardens is Friday 10th June.
We have just been informed from our suppliers that the container which contains this issue has just arrived late from the boat from the USA.
They are awaiting the stock to arrive at their warehouse, and they have informed us that the stock will arrive with Unique Magazines early next week.
As soon as the stock arrives with us the whole team here at Unique will be working hard to get them dispatched the same day.
We thank you for your patience with this and we will get this much anticipated issue through your door as soon as we are able to." - Jess
Hi there,
Hope you are well,
The reason why you have not received this magazine yet is due to this issue not being on sale as of yet. The Harry's House edition is the June issue, the stock of this will be coming to us and being sent out on the 10th of June.
Kind regards, Jessica
Hi there,
Hope you are well,
The reason why you have not received this magazine yet is due to this issue not being on sale as of yet. The Harry's House edition is the June issue, the stock of this will be coming to us and being sent out on the 10th of June.
Kind regards, Jessica
Hi Rebecca, I can confirm that I have spoken to you over the telephone to confirm that this is not a scam and that stock is due in on the 10th of June. However, the phone line was cut when explaining. I hope you were able to catch what was explained, as I can now no longer get through. - Jessica.
Hi there,
Hope you are well,
The reason why you have not received this magazine yet is due to this issue not being on sale as of yet. The Harry's House edition is the June issue, the stock of this will be coming to us and being sent out on the 10th of June.
Kind regards, Jessica
Hi there,
Hope you are well,
The reason why you have not received this magazine yet is due to this issue not being on sale as of yet. The Harry's House edition is the June issue, the stock of this will be coming to us and being sent out on the 10th of June.
Kind regards, Jessica
Hi, thank you for your review and rating. My apologies that delivery is taking longer than anticipated! We do request that customers outside of Europe allow around 30 days. Deliver timescales have changed and are a lot better than previous times. If you have any further queries, please do not hesitate to contact us at enquiries@uniquemagazines.co.uk - Thanks, Jessica
Hi Carol,
I can see that this is an order for Kick magazine. This order is a publisher so it might take a little longer for the first issue to go out as they need to set this up on their system after we send the file over to them. What I can do for you is get in touch with the publisher to find out the start date and issue for you, would you like me to do this?
-Alex
