“Recently extended my subscription. Have had my weekly magazines delivered for over a year now. Always prompt delivery and in good condition.
Have only had one not delivered and this was more down to Royal Mail that Unique Magazines. They added an extra one onto my subscription to compensate. Can’t fault the service.”
Hi Susan, thank you for your review. I apologise that you are not enjoying the content of the magazines. Unfortunately, as we are not the publisher, we cannot comment. But if you would like to give any feedback, please email subs@bromleighhouse.co.uk - Kind regards, Jessica
“I WILL purchase again from Unique Magazine.. Very pleased with the DAZED Magazine and the Fast Delivery. Thank You so Very Much.. Have an Amazing Day!!”
Hi Isoble, I am sorry that this has happened to you. I can confirm that the credit which we offered has been canceled and you are obtaining a full refund.
Unfortunately, this has been out of our control, we cannot control whether the publisher can send editions to us or not, or whether a title ceases. Please allow 3-5 working days for this to show in your account. We also have thousands of other titles on our website to choose from which are regularly coming in from suppliers and publishers - with lots of happy long-term subscribers. So I am really sorry that you have had this experience with this particular magazine. If there is anything else I can help with, please do not hesitate to be in contact - jessica.austin@uniquemagazines.co.uk - Kind regards, Jessica.
“Delighted they are delivered every friday to my sister. I bought them as a christmas gift, she was absolutely delighted thankyou for being so prompt.”
“I ordered Burda style for 3 months on 23 December 2021. To date I have not received the January 2022 copy. I rang the office and when my order was checked it was determined that my order had not been activated. This is the third time that I have received poor service from Unique Magazines and I am feeling very cross, hence the poor rating of 1 star”
Hi Christine, I can confirm that this has now been dealt with. The first edition of your current sub is due for dispatch today. I am sorry that you have had this experience with us. If you wouldn't mind emailing me jessica.austin@uniquemagazines.co.uk - we can go through other situations you've experienced with us and we can see what kind of compensation/resolution we can give. Please accept our apologies in the meantime. Kind regards, Jessica
“It's been so convenient to have our magazine delivered direct to our door each week. Over the course of our subscription, there's only been one occasion when a magazine did not arrive and when we contacted Unique, they immediately arranged for a replacement to be sent out, no questions asked.”
