“I took out a subscription as a gift to my Mum and had to make changes on 2 occasions. Each time the customer service was wonderful. I wouldn't hesitate to go to them in the future and would recommend them.”
This is such a lovely review Shona and also a huge thankyou for the card you sent us. Being recognised for our service is something we take so much pride in and I am just thrilled too hear you enjoy using us to get your magazine fix. It is so nice to catch up with you and help you with your order whenever it is necessary. Thanks so much for leaving your feedback. Thanks, Ellie😊
“I love the magazine and happy to have it through the post but my only gripe is I look forward to getting it on a Friday so I've got something to look at at the weekend but I found it is not coming to me until a Monday. Please can this be looked into so I can start to receive it on a Friday again.”
Hello, thank you for your review. I have made a change for you and hopefully now you will start receiving your issues on a Friday again. I hope this helps enhance your experience. Kind Regards Sarah
I am sorry but this was not our decision personally, as we do not publish the magazines. The publishers made the decision to make this less frequent and the discounted rate this was at for a while, is no longer available with us as we send it independently. We are very sorry for this change and I do understand it may be frustrating! We have lots of sudoku magazines that are monthly which I'd be happy to set you up with. Please do email or call us if this is of interest to you. Thanks, Ellie😊
I am thrilled this arrived in good timing and you found the price reasonable, this is really important to us. Thanks for leaving your feedback. Thanks, Ellie😊
I am so glad this gift went down well and we could be apart of it. I am thrilled this was easy to order! Thanks a lot for taking the time to leave your feedback as this means so much to us. Thanks, Ellie😊
“I subscripted the TV listing (TV Choice) to be delivered to my home address.
The setup for the home delivery was easy.
I received an email to tell me that the magazine was on its way, and so far, the magazine has always arrived on time.
I recommend the subscription service by Unique Magazines and will carry on with my subscription in the future.”
This is such an amazing experience and we are so thrilled you shared it with us! I am so glad it was easy to set up, quick to arrive, and you feel informed throughout. Thanks for recommending our service, as this is really important to us. We strive to aim for a great service, quality and trust with our customers, thanks for being part of building this. Thanks a lot, Ellie😊
I am thrilled you love this creative magazine as much as we do! It is also super important to us that you find the subscribing service easy and quick to use. Our core values are service, quality and trust and it really seems as though you have recognised how we strive for that! Thanks so much for your review, as this means so much to us. Thanks a lot, Ellie😊
It is so nice to hear you choose us for your consistent deliveries! I am thrilled you found our staff so helpful and that the deliveries are fast! Thanks for taking the time to leave us a review. Thanks, Ellie😊
“Purchased a magazine subscription as a gift for my Grandaughter. Good transaction and email notification always received when the magazine has been dispatched.”
I am thrilled this was a good gift for your granddaughter! I am glad the transaction was smooth and you like being kept informed! Thanks for taking the time to leave your feedback as this means so much to us. Many Thanks, Ellie😊
Hi, I am so sorry too hear this! I have tried calling to resolve this issue and been able to extend the sub by one issue to compensate for the wrong TV Magazine being sent. I am so sorry for this packing error and hope your happy with the resolution! I also apologise for the delay in response to this review as my colleague who usually picks these up has left recently. I am currently working through her leftover tasks! Thanks for your understanding. Thanks, Ellie😊
We really appreciate your review Eric! All charges are prepaid so our international customers shouldn't experience any issues with customs charges.
Many thanks,
Megan
Thank you for leaving a review.
I'm sorry your magazine did not meet you expectations. If you would like to cancel or change your subscription, please let us know and we will be more than happy to help.
Our email address is enquiries@uniquemagazines.co.uk if you would like to get in contact.
Many thanks,
Megan Houseman
We always aim to get magazines to our customers as soon as possible and I'm happy to hear this is reflected in your experience Adam. 😊
Many thanks,
Megan
