Hi Marian, thank you for your review and 5 star rating. We are glad to hear that your friend has enjoyed the subscription and that you've renewed! - Jessica :)
Hi, I am so glad to hear this! We always aim for strong packaging, to ensure they arrive in good condition! If there is anything we can do to achieve the full 5 stars, please let us know so we can make these improvements. Have the best rest of your day. Thanks, Ellie😁
Hi, Thanks for this! We aim to make our system easy to use, for all subscriptions! If there is anything we can do to achieve the full 5 stars, feel free to let me know so we can ensure to make these improvements. Have a nice rest of your week. Thanks, Ellie😁
I am so happy to hear this! Daphne's Diary is one of our most popular magazines and we understand why! Thanks for the feedback and enjoy your week. Thanks, Ellie😁!
Hi! I am thrilled to hear this arrived on time and you were able to get through to us over the telephone so quickly. We always have a customer service agent available between 9:30am- 4:00pm, Monday to Friday. Thanks a lot for the 5 stars and great feedback. Thanks, Ellie😁
Hi Helen, this is lovely to hear! I am super happy you would rate our service as excellent and they arrive every week, as expected. Thanks a lot for this fab feedback and your loyal custom. Thanks, Ellie😁.
Hi my colleague contacted you on the 27th of September 2021, informing you we could not obtain the current issue and the sub would naturally begin with the next available issue. This will be the Dec 21 issue, which is due roughly the 29.10.2021. If you do not want to wait for this issue, please let me know and I can get your sub cancelled and a refund applied 'ellie.purvis@uniquemagazines.co.uk'. Hope this is ok and thanks for your understanding. Kind Regards, Ellie😁!
Hi, We appreciate this so much! We are super happy we could be so reliable and consistent with deliveries. Thanks a lot for the 5 stars, it mean's so much to us. Thanks a lot, Ellie😁!
Hi, I am so sorry to hear this and upon checking, we have not had an issue of this in some time. I know during Covid, a lot of publisher's placed their magazines on hold or suspended them, untill life resumed. Some also stopped providing to wholesalers. I have sent an enquiry to suppliers, to see if they know why we have not had an issue in a while and when we may be due one! When I get a response, I will drop you an email and feel free at any time, to email me personally on 'ellie.purvis@uniquemagazines.co.uk'. In the meantime if you would like a cancellation and refund, let me know and I can offer this! Thanks so much for your patience and understanding.
Thanks, Ellie😁
Hi, We are so happy to hear this! During COVID, we have helped so many individuals with getting there favourite magazine's, delivered directly to their door. Thanks so much for the 5 stars and great feedback. Thanks, Ellie :)
“I haven't received any issue of Loving Brocante on my subscription for the moment, so I am unable to write anything about this experience..
Kindly,
Pascale”
Hi, your sub is due to begin with the next issue available, which we don't have an exact date for at the moment! I would guess the next edition will be due roughly December time! As soon as the next issue is published and comes into us, we will get it sent to you. Thanks for the 5 stars regardless, hopefully we can prove this through our service, when we start providing the magazine. Thanks, Ellie :)
Hi, Thanks for the review and sorry to hear this. So we had limited supply of issue 07 on this occasion meaning any new subs placed after the 9th of September, would naturally kick in with issue 08. We included this info on our site, so customers can clearly see the information when placing their sub. Please see this copied from site below;
https://www.uniquemagazines.co.uk/Daphnes-Diary-Magazine-Subscription-p355211
'Please note issue 07 2021 is already sold out and all new subscriptions purchased after 9th September 2021 will begin with issue 08 which is due in November. Please call us if you have any questions'. (taken from our site description).
Since you placed this on the 20th of September, it is due to begin with issue 08 which is due roughly the 16th of November 2021.
Really hope this is ok and we apologise for the wait on this occasion. From here, they are released around every 6 weeks and so they will be regular from the first edition. Hope this is ok and thanks for the review. Thanks, Ellie :)
Hi, Thanks so much for this lovely comment. We work hard to ensure customer's always feel welcomed and appreciated by our staff. We aim to be super polite and kind, ensuring all queries are resolved instantly. Thanks a lot Rosemarie and have a nice day. Thanks, Ellie😁
“I wanted a magazine that is no longer available in my country and found it on the internet via unique magazines. The service was prompt and very professional. I even get emails when the next issue is on the way.
Many thanks,
Livia”
Hi, I am so happy we were able to supply you with your favourite magazine! That is always our aim, hence why we try to stock as many different, niche titles as possible. I am so glad you recieved the magazines quickly and you love to be kept informed. Your so welcome and a massive thanks for your fab review! Have the best rest of your week. Thanks, Ellie :)
