“This really helped me out over the Christmas period has the dates where all over the place the magazine’s where coming out quite close to each other and I fractured my foot and could not get out to buy them so this was a quick and easy solution to my problem so thank you for your help in my hours of need”
“I would to pass on my thoughts on your magazine, Daphne.
I live in Australia and also subscribe to some of our own magazines.
My subscription to Daphne is a gift which keeps on giving!
It is filled with interesting articles, good crafty suggestions as well as features on how people live across the globe.
I am extremely happy with the customer service support, the timely deliveries and the efficiency in which it is dispatched.
Over a challenging year, facing lockdowns- my copy of the magazine has given me much good cheer and many creative ideas.
Keep-up the good work - it is much appreciated! 💙💙🇦🇺🇦🇺”
“Asked if I could change the publication I had ordered half way through the contract. It was absolutely no problem and the staff I dealt with went out of their way to be helpful. Would totally recommend Unique Magazines.”
Hi, That is so lovely. We always aim to help our customers as much as possible, so it is great to see this is recognized. Thanks so much and have a great day. Thanks, Ellie😀
Hello, That is amazing! It is such a fab magazine for those who love lego! I hope he continues to enjoy this, In which I am sure he will. Have a great day and thanks so much. Kind Regards, Ellie😊
“I buy these for my elderly mother as she needs something to occupy herself in the cold weather when it’s difficult to go out, and enjoys and looks forward to these subscriptions for Xmas, they never fail to deliver and all queries are dealt with quickly, won’t go anywhere else to order”
Hi, I am so happy to hear how happy this makes her! It is so important that everyone has something they enjoy, especially during these darker, colder nights. I am thrilled that they always arrive as expected and you have no problems with deliveries etc. Thank's a lot for this lovely review, it means so much to us. Have a lovely day. Kind Regards, Ellie😀
Hi Sharon, thank you for your review! We apologise that you could not afford the subscription once it had expired. We understand it can be costly - unfortunately, this isn't something we can change as we aren't the publishers of the mag.
I'm happy that whilst you did have your subscription you enjoyed it though! - Jessica :)
“If you like to break the repetition of Sudoku 9x9 this is a great puzzle book with Killer, Jigsaw, Samurai, 12x12 and Sudoku x and + puzzles. The Sudoku 9x9 range from easy to hard so there’s something for everyone. I love it!”
“So far it has been a wonderful experience getting the magazines, that I can't find at any local newsstand around me, delivered to my address in New York all the way from UK. They have been delivered on time and in mint condition. I am very happy.”
Hi Mark, thank you for your review! We are so pleased to hear that you have enjoyed the service and the magazine! Your feedback is appreciated! - Jessica :)
“Not so happy with this service. I had opted for first delivery to be 22.12.2021 but it did not arrive. I rang in to find out that they had changed it to first delivery to be 14.1.2022. The recipient of the subscription was very upset about the delay of receiving the magazine.”
Hi, I am so sorry about this. I can only apologize for this delay in the first issue and I understand any frustration. I can assure you from January the sub will run smoothly. Thanks a lot for your understanding and the review. Thanks, Ellie😊
“Disappointed! Renewed my subscription and within days of renewable and taking payment email received advising Sudoku book will only be sent every two months instead of monthly as previously, but no reduction in price. I believe this may contravene trading standards. Previously been happy with service”
Hi, Sorry to hear this.
Please be assured the reason we would have sent the email after the payment was made, is because this is when we would have been given the information of the publisher of the magazine. This means what will happen is you will get all 13 issues you have paid for, but rather than it lasting one year, it will now last longer due to the frequency the magazine is now released. This means you have effectively paid for 13 issues and this is what you will get.
We have little control over the release dates of the magazine and are informed by publishers, then contact the customers right away.
I am sorry about this but you have not been charged too much, as you will get all issues you have paid for.
Thanks for your understanding and apologies for any inconvenience
Thanks, Ellie😊
“Unique magazines made a mistake with delivery options and did not help one bit with amending the date of delivery to correct their mistake
This ended in a ruined Christmas gift surprise”
Hi, I have been in contact with you regarding this. From our end, there is no proof to show you selected the start date to be after Christmas. If it was selected by yourself, the only thing it could be is a system error, in which it was sent to publishers without this requested date. We are sorry about this.
Further to this, we have seen no previous contact to us on email regarding the amending date of the delivery and I did respond to you 3 hours ago regarding this, as it is little proof without a date the email was sent and a screenshot of the agent's response.
Unfortunately, we could not correct the start date when the first issue had already been sent and arrived, as the sub has begun as active. If it was already on the way, we could never stop it from arriving and I am so sorry.
I will continue to discuss this with you via email whenever you can get back to me, so we can ensure to help you come to a preferred resolution.
So sorry for any inconvenience.Thank's, Ellie😀
Hi John, thank you for your review. We are so glad to hear that you are enjoying the books. Please let us know what we can do to obtain a 5 star rating from you! - Jessica :)
