Hi, Thanks for this ! It is lovely to hear they arrive just in time and you are happy with the notification you receive. It is good to know when your magazine is on the way, so you know when to expect it. Have the best day. Kind Regards, Ellie :)
“Good quality magazines at an unbeatable price..whats not to look.
Started with 1 magazine subscription and will definately move onto others as well knowing i will get a regular timely delivery to the door.”
Hi, Thanks for this ! It is brilliant to hear you are satisfied with the service and the magazine being delivered directly to your door. It is lovely to hear you are happy with the prices, as we like to ensure they are completely affordable for customers! Thanks so much , as you have made my day. Kind Regards, Ellie :)
Hi, Thanks for this. It is lovely to hear you feel informed, charged the correct amount and the magazine arrived promptly. Thanks for rating your experience with us, you have made our day! Thanks, Ellie :)
Hi, Thanks for the review. I see you have given us only 1 star, is there any way we can improve? If so please let me know ;ellie.purvis@uniquemagazines.co.uk. Kind Regards, Ellie :)
“My daughter really wanted a Marvel comic subscription for her 12th birthday. I ordered 12 months worth of comics a few weeks before her birthday in the hope that I could give her the first comic on the day. Nothing arrived, then a couple of weeks later I received an email cancelling the subscription. I had to actually request a refund of the £75 spent and still haven’t received it in my bank account. Very poor service. My daughter was very upset and I am still out of pocket!”
Hi, sorry to hear this. Unfortunately, this particular magazines has ceased publication and this is a decision made by publishers, which is out of our control. We have credited you the £75.00 and to request the refund, please follow the instructions on the email sent including your credit. If you have already done this, my apologies as it is a new system and we are working on any errors. I have passed this information onto my manager and your refund will be processed in 7-10 working days. I apologise for any inconvenience caused. Thanks, Ellie :)
“Daphne's Diary - I absolutely adore and treasure them. Beautifully presented. Everything you need to nourish your soul and heart and enjoy some art or craft or cooking along the way.”
Hi, This is a brilliant choice of magazine. Daphne's Diary is so beautiful and every issue is slightly different. I hope you continue to enjoy these magazines and please do have a lovely day. Kind Regards, Ellie :)
Hi, This is lovely to hear. We always ensure we are there to answer the phone to customers, as quick and helpful as possible. We love speaking with our customers, to make sure everything is ok and they are enjoying their magazines. Thanks again for this brilliant feedback and I hope you have a lovely day. Many Thanks, Ellie :)
Hi, Thanks for the feedback as a whole! We are so glad you are satisfied with both our service, along with the communication and dispatch time. We try and work exceptionally hard to benefit our customers and ensure they are happy. Thanks again and you have made our day! Kind Regards, Ellie :)
“Such varied and exciting quality articles, beautifully presented with very good design. Something different always to look forward to, never disappointed!”
Hi, Thanks for this feedback. This magazine is beautiful and one of our most popular. The designs are just amazing and they are full of creative ideas. I am so glad to hear you are enjoying this magazine and I hope it continues this way. Enjoy your day. Kind Regards, Ellie :)
Hi, Hope you are well. Thankyou so much for this feedback! It is lovely to hear you enjoy receiving the notifications as to when they are dispatched, so you are aware as to when you can expect the mags! Daphne' Diary is a beautiful magazine and includes so many beautiful pages and creative ideas. Thanks again for this and I hope you have a great day. Many Thanks, Ellie :)
Hi, I am so sorry to hear this. We never dispatch the magazine with damage and so I can only assume this was done in transit, whilst on the way to you. This is unacceptable and I have dropped you an email to see what sort of compensation you would like applied for this inconvenience. I apologise for any inconvenience caused and I appreciate your understanding. Kind Regards, Ellie :)
Hi, I am so happy to hear this ! It is lovely to know you are a regular customer, due to the service we have provided you with. I hope you continue to enjoy the magazines and we appreciate this review very much, here at Unique Magazines. Many Thanks, Ellie :)
Hi, It is lovely to hear this ! I am glad the service provided is benefitting you and the reminders are useful, to keep you up to date. Thanks for the review, you have made our day. Many Thanks, Ellie :)
Hi, I am so glad to hear this service benefits you and ensures you can get your magazine fix! Take a break is a great choice of magazine and has so many interesting reads. I appreciate the review and hope you have an amazing day. Many Thanks, Ellie :)
Hi, I am so glad to hear this ! Daphne's Diary is so beautiful and full of some creative ideas and pages. Thanks for the feedback and you have made our day! Enjoy your day. Kind Regards, Ellie :)
Hi, Thanks for the feedback ! We are so glad your What's on TV arrives on time, to ensure you don't miss any of the listings. I hope you continue to enjoy the magazines and have a lovely day. Kind Regards, Ellie :)
“Love this bi-monthly Arrowword magazine. Puzzles that test the grey cells, but don't stretch them too much. Always arrives on time, with an email confirming dispatch, always sent. Was very happy to re-subscribe”
