Hi, This is lovely to hear! We are super happy that we could be of assistance during the whole pandemic, as we understand it was a difficult time for everyone. We are glad we could make lockdown much easier for you, by delivering your favourite magazines, straight to your door! Thankyou for the 5 stars and your custom throughout the last half a year, as it means so much to us! Have the best week. Kindest Regards, Ellie😊
“Originally started to have a What’s on TV subscription during the first lockdown but have continued with it as it means that I don’t have to remember to buy one when out shopping.”
Hi, We are super happy we could help you during lockdown. Getting your TV magazine delivered is perfect as it means like you said, you do not have to remember to pick one up and they arrive just in time for your week listings. If for any reason they do not arrive, as these things happen, we will ensure to compensate so it is brilliant ! We are thrilled you would give us 5 stars, that is amazing to hear! Have the best week. Kindest Regards, Ellie😊!
Hi, This is fab to hear! We always aim to send this straight after the order is placed and the single issues always go 1st class, hence the quick delivery! We are super happy to hear this and thanks for the 5 star feedback! Have an amazing week. Kindest Regards, Ellie😊
Hi Jo, thank you for your review. The email reviews are automatically sent out so long after your order. I apologise you have received this prematurely. BBC Top Gear will begin with the October edition and Horrible Histories will begin with issue 92. I hope this helps! Kind regards, Jessica.
Hi Angela, that is amazing! We are so happy this process is straightforward for you and you would describe our service as 'excellent'. Sudoku Grand Masters is a great choice of magazine as it is both challenging and fun! Thanks a lot for this fab review and have an amazing rest of your week and weekend. Kind Regards, Ellie :)
Hi, So happy to hear this publication arrived the next day, that is amazing! We are super thrilled you found this process quick and easy, as this is an aim of ours for all customers! I hope you have the best day and thanks so much for the fab review. Kind Regards, Ellie😊
Hi, Really sorry to hear this. We send these magazines 1st class on a Tuesday, a day before the official on sale date of the magazine. These should be with you by the Saturday if the post are doing their bit and we could not send them any quicker.
We have had a few emails from the Royal mail regarding the current situation within the post, informing us there are a shortage of staff, due to the new isolation laws regarding Covid-19. They are working super hard but unfortunately, these delays are unavoidable at times.
I have extended your sub by one issue to compensate and I do hope this is ok. I had emailed you earlier, responding to your email query to confirm this. Hope this is ok and I apologise for any inconvenience. Kind Regards, Ellie :)
“Absolute waste of money subscribing to this company.
Unreliable, it took weeks at the start of subscription before the magazine arrived, now it is hit and miss when it does/if it does arrive. If I could give a zero rating I would.”
Hi, Really sorry to hear this. We began the subscription on the 6th of July 2021 with issue no 27. This was the next available issue we had from when you ordered. We have sent every issue that comes in from this one and the one edition recently missed, was issue 32. We contacted all customers regarding this, as the box of magazines were damaged within transit and unusable. When we tried to obtain extra stock, we were unable to do so with it being a weekly so my apologies. I understand this one missing edition, may came as an inconvenience. If you would like a credit or a refund, please do inform me and I can get this sorted. I have dropped you a personal email to see if there is anything I can do further, to help you. Thanks a lot for your feedback. Kind Regards, Ellie :)
“I have been a subscriber since the beginning of lock down as I love take a break and their puzzles. Always delivered on time and never had any issues. I did order the same magazine twice once and I contacted them straight away, they were so helpful and refunded me. I will continue to subscribe through unique magazines as it's just so easy. Thank you.”
We are so happy we could make this process super easy and refund you when a mistake was made. This is easily done and so we are glad we could make this right for you. Thanks a lot for this amazing review and sharing the experience with us. I hope you continue to enjoy your take a break magazine and please let me know if you ever need anything! Enjoy your day. Thanks, Ellie :)
Thankyou so much for recommending us! We always aim for this wonderful service, keeping customers informed to ensure they are full aware of the status of their order! We appreciate your feedback and you have truly made my day, so thankyou! Have the best day and rest of your week. Many Thanks, Ellie😀
“Very happy with deliveries of German mags, also when some issues arrive late from Germany, they forward next issue without any problems. So friendly and helpful on phone”
Hi, Thankyou so so much for this! I know on occasion, these German mags can arrive late and it is super hard to control this, but we always ensure customers receive in date magazines. Thanks for your understanding regarding this and the feedback that you believe we deal with this problem, in the right way! Me and My colleague are super happy we could create a friendly atmosphere when you call and can help you with all queries you may have. Thanks again for this, you have made our day. Thanks, Ellie😁
“Very easy to order and arrives on time every week . Also the notification that it has been dispatched is very useful. Would consider using Unique for other magazines when needed.”
Good afternoon, thanks so so much for this! We are super pleased that you found our site and order system easy to navigate and that your TV mags arrive on time, every week! Also sending dispatch emails are super important to keep you informed that your issue is on the way! Really hope to see you re order in future for other magazines too, as we have over 1000 to choose from. Have the best week. Kind Regards, Ellie😁!
