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Unique Soles Reviews

4.8 Rating 270 Reviews
96 %
of reviewers recommend Unique Soles
4.8
Based on 270 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Unique Soles Reviews
Visit Website

Phone:

0333 3583 606

Email:

Care@uniquesoles.co.uk

Location:

Unique Soles at Trowell Garden CentreStapleford RoadTrowell
Nottingham
NG9 3TG

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my shoes are absolutely perfect in every way
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Posted 8 years ago
The boots I wanted had sold out in my local town but I found them at Unique Soles. They arrived very quickly.
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Posted 8 years ago
My shoes were great Thankyou but was very disappointed ???? to find sale tickets on both shoes saying £29.99 when I had been charged £49.99
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Posted 8 years ago
Thank you for your review, we were disappointed to hear we had inadvertently delivered a pair of Fit flops to you that were a 'sale item'. Unfortunately in this instance we have failed to meet our standards and this was clearly our mistake, please accept our apologies, needless to say we have refunded you the difference.
Posted 8 years ago
By communicating with me and keeping me informed about product.
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Posted 8 years ago
lovely Gabor shoes delivered for great price
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Posted 8 years ago
Swift service and helpful to be able to pay via amazon
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Posted 8 years ago
I was able to buy the shoes I wanted at a great discount and they arrived right on time. Thank you
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Posted 8 years ago
Shoes despatched very quickly. Free shipping and cheaper than elsewhere too.
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Posted 8 years ago
Very quick to resolve problem with wrong size shoes - delivery very efficient - will use again
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Posted 8 years ago
I don't think you would want me to! The shoes are great and did arrive however my name was not on the parcel and so they were kept at the reception at my work for 2 days. I had just set up my account with Unique soles and couldn't remember my password. I asked for 2 password reminders via your website and also e-mailed you and still haven't had a response (there was nothing in my trash/junk/spam filters in my e-mail account). Therefore I couldn't track my order online so I could pick it up from my work place (I work part time). I rang a number on your e-mail confirming my order and that was not working at all and the other number I rang went for 15 rings each of the 3 times I rang. I thought that your company had gone into liquidation as there was no response via 3 forms of communication. So to be honest the customer service was appalling however the shoes are what I ordered at the right price and delivered to the address at work. Kind regards
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Posted 8 years ago
Very happy with the delivery time and the item, thank you
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Posted 8 years ago
Beautiful shoes and excellent service.
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Posted 8 years ago
Not happy that I didn't want shoes so called to return to be told it £5 deducted for postage!!
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Posted 8 years ago
Customer service email was very helpful and solved my request very quickly.
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Posted 8 years ago
Ordered 2 pairs of lovely sandals. I have had 2 pairs of these particular sandals in the past from elsewhere and loved them, wanted to buy a new pair but struggled to find a company with them in stock. I did eventually find Unique Soles and ordered 2 pairs, they arrived really quickly. Very pleased Angelica Duncan
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Posted 8 years ago
Arrived very quickly and in good condition, very pleased with fit flops and service
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Posted 8 years ago
Ordered my shoes on line, and payment was swift and easy to complete. Phoned just to double check my payment went though and a polite lady said all was well and the shoes will be posted that evening. My shoe's arrived in a couple of days, nicely packed and fitted perfectly. Would reccomend and will be purchasing again from this company. Thanks
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Posted 8 years ago
Although I had to return my shoes the service was excellent
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Posted 8 years ago
Boots I ordered arrived promptly and I was really pleased with them. Easy to order from website and would definitely use again. Thanks.
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Posted 8 years ago
Very efficient service. I had to speak directly to the sales team and the lady I spoke to couldn't have been more helpful. I love the shoes and will definitely use the company again.
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Posted 8 years ago
Unique Soles is rated 4.8 based on 270 reviews