Universal Tyre & Autocentre Reviews

Name: Universal Tyre & Autocentre
Rating: 4.87

4.9 Rating 1,465 Reviews

97 %

of reviewers recommend Universal Tyre & Autocentre

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4.9

Based on 1,465 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Croydon Branch. First time at Universal on the recommendation of a neighbour. Just had a tyre repaired, very professional, very quick and a fair price. Will use you again and recommend you. Thank you”

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Posted 9 years ago

“Very pleasant technician andy helpful staff quick professional service and value for money Will come back again”

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Posted 9 years ago

“My van was booked into your Chelmsford branch this morning for a service, brakes and new tyre and I just want to say the service I received was brilliant. I was greeted by Rob by name and everything was done on time as explained. Your rebuilt facilities were immaculate and I'm so grateful the work could be carried out on Xmas eve!! Really well done to the team there and I will recommend yourselves to all friends, family and companies I work for!!”

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Posted 9 years ago

“We visited the Thurrock branch yesterday as need new tyres urgently and could not source them elsewhere, Andy was very helpful and professional. Although they did not have my particular tyres Andy called the manufacturers and they delivered the tyres today, Andy called us when they arrived and when we arrived they were promptly and efficiently fitted, we were offered drinks while we waited. Overall a very good experience and would thoroughly recommend this branch and the staff Mrs Jacobs”

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Posted 9 years ago

“Dartford Branch. I have recently visited this branch to get some tyres and I was amazed how professional the staff members were. The atmosphere was very welcoming and the staff were very helpful. The tyres very fitted very quickly so I didn't have to wait for long. I would like to say thank you to the branch manager Rob as he was very friendly and professional and Lee for fitting my tyres so quick! I would definitely recommend this branch!”

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Posted 9 years ago

“I recently had an MOT and service carried out by your West Thurrock branch for my car EF62OBK. I just wanted to say that Joe and the team were very courteous, an I was very pleased with the customer service I received. Andy.”

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Posted 9 years ago

“Joe & the team at West Thurrock were great. Fast and very helpful staff. Always go back!!!”

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Posted 9 years ago

“I needed to replace the tyres on my motorcycle and went into the West Thurrock branch. Joe & team were extremely helpful and spent time discussing which tyres would suit me & my bike the best. Once decided I returned the next day to have the tyres fitted. My bike caused a few problems but the team made great effort to overcome them. Left feeling very happy with the service. I would gladly recommend this branch.”

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Posted 9 years ago

“Andy and the guys at West Thurrock branch were very helpful in getting the brake caliper and pads replaced on my Almera. Efficient and polite service - would definitely use again.”

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Posted 9 years ago

“I had two tyres changed on my motorcycle before the MOT. A part on my bike had broken while they were removing my wheels. They paid for the replacement part also fitting it and helped my do other stuff to my motorcycle to help pass my MOT. Very happy and will always use them.”

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Posted 9 years ago

“Had a puncture and called universal tyres. Wayne was there within minutes of calling. Very good service!”

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Posted 9 years ago

“Very pleased with the Greenwich branch, very warm welcome,staff very friendly and informative . Excellent service would recommend a+”

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Posted 9 years ago

“Wife had a puncture. Called Universal Tyres and they were there within an hour. Wayne was extremely helpful and informative. You can really trust these guys to be prompt and helpful when you needed.”

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Posted 9 years ago

“Joe & the team at West Thurrock were great. Helped us, were very hospitable and within 10 minutes we were on our way. Thanks guys.”

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Posted 9 years ago

“Recommended to go to the South Croydon branch because the exhaust on my Peugeot was sounding noisy. They were very friendly and made me feel at home while they put the car on the ramp, and diagnosed it as a corroded bracket and fitted another and only charged me £10! I'll definitely go back there again, if I need new tyres or exhaust.”

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Posted 9 years ago

“Joe Hearn and the team at the West Thurrock Depot in Essex were very friendly, helpful and efficient when they fitted a new battery to my car yesterday. I went without my husband to have the work carried out and I was made to feel welcome and very comfortable. Will definately use them again next time I need batteries or tyres.”

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Posted 9 years ago

“Brilliant from Joe, Andy and the team. Helped me out of a fix getting some difficult to procure tyres that KwikFit screwed up. Really appreciated and will use again.”

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Posted 9 years ago

“Greenwich branch. Exceptional service from the guys working there (as always), plus they always try to find the best deal for me. The only place i go for tyres/brakes/mot.”

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Posted 9 years ago

“Had a nail in my tyre so went to the Croydon centre. They didn't have the tyre in stock but promised to get it for 10am the next day. Went back at 10 am the following day as agreed and was in and out within 20 mins. A very quick, efficient and friendly service. They also matched the price I had been previously quoted by KWIK-Fit (who also didn't have the tyre in stock). Steve”

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Posted 9 years ago

“4 new tyres fitted in South Croydon branch this morning. Excellent and friendly service”

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Posted 9 years ago

Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews