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Universal Tyre & Autocentre Reviews

4.9 Rating 1,465 Reviews
97 %
of reviewers recommend Universal Tyre & Autocentre
4.9
Based on 1,465 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Turned up with a puncture and Joe and the team not only carried out a first rate job very friendly but also provided me with a coffee and provided clean up facilities on a very hot day a first rate service would definitely recommend and use again
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Posted 6 years ago
The guys at the South Croydon branch go far above and beyond a satifactory standard of service! I rolled in with a front tyre on it's last legs. One slight problem the break caliper bolt didn't want to play. The guys didn't really let it phase them. Needless to say I'll be back for tyres in the future!
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Posted 6 years ago
Top service
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Posted 6 years ago
Joe and the team in Thurrock were really helpful and professional. Highly recommend them.
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Posted 6 years ago
Consistent, helpful and professional. Always use Universal
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Posted 6 years ago
Very good service a d very efficient many thanks Richard Turner
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Posted 6 years ago
Universal Tyres, Dunlop Road, Ipswich were brilliant. We needed a tyre at 5.15pm on Thursday evening, they gave a friendly and efficient service.
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Posted 6 years ago
They are always ready to help no matter how small the query.
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Posted 6 years ago
Excellent service centre Plaistow
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Posted 6 years ago
Joe and the team @ Thurrock sorted my tyres out after an blow out on the A13 quickly, without fuss and were completely professional. Thanks for the coffee as well!
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Posted 6 years ago
First of all the welcome and help when asking for two new tyres. Tyres orderd and deliverd to depot, who then phoned me. Upon arrival to get them fitted was guided to a bay and the fitter asked me to wait in reception and help my self to tea or coffee. All staff on Joes team extremly polite and helpfull, Cant praise all the staff enough,highly professonal.Would advise people to use this depot Thank you Joe and team.
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Posted 6 years ago
The guys at Thurrock were amazing. Had a warning light come on at the services and luckily for me Clint was filling up with fuel. Came over and checked my tyre then escorted me to the garage. All of the staff were friendly and extremely helpful. I cannot thank them enough for ensuring I could get to where I needed to be. Nothing was too much trouble. First class service!!
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Posted 6 years ago
The Dartford branch, particularly Manager Rob Saltmer, made sourcing and buying new tyres a stress-free experience. I phoned a number of tyre suppliers, mostly with very unhelpful and time wasting results, and then found Universal! Recommended 100%. 😁
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Posted 6 years ago
The Ipswich branch and Paul in particular have bent over backwards over the last few Weeks to look after me. They have been honest and more than accommodating around my difficult shift pattern to ensure all work on my car was carried out to a very high standard. Very happy with their service.
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Posted 6 years ago
I received great service at Croydon (South London) branch. Avon -motorcycle rear wheel tyre for under £110 including tube and fitting!!!great price!!! Thank you.
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Posted 6 years ago
Listened to me and addressed my concerns with empathy and understanding They were very professional
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Posted 6 years ago
Great service from Jo and the team. Puncture quickly repaired and I was back on the road.
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Posted 6 years ago
Used you guys regular over past 2 years for tyres for my Harley. It's a custom tyre that has to be specially ordered but you get them quicker than a main dealer. Service is always quick and efficient especially if you buy them an ice cream lol!
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Posted 6 years ago
Joe was great at the thurrock branch. Came in for a tyre repair and all was smooth and quick. Great service.
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Posted 6 years ago
I visited the Croydon branch today. Second time and I will be back! As a female I often wonder if I am going to get taken for a ride. Not here, they are friendly, honest and hard working. Both times I would have paid out for a new tyre but both times they have managed to repair my tyre and for only £20. I recommend them highly, thanks for restoring my faith!
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Posted 6 years ago
Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews