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Universal Tyre & Autocentre Reviews

4.9 Rating 1,465 Reviews
97 %
of reviewers recommend Universal Tyre & Autocentre
4.9
Based on 1,465 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Excellent service, thank you.
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Posted 8 years ago
Visited the Thurrock branch yesterday at short notice to have my wheel alignment checked on my BMW. Joe done a great job especially as the track rod had ceased up. He had to heat up the joint to get it to move. Car is driving much better now. Thank you for fitting me in and making trips to the garage less stressful.
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Posted 8 years ago
Lovely staff very polite and friendly
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Posted 8 years ago
Car was in at Staines for service, mot and brakes. Kev kept us up to date throughout and truly looked after us. Cannot praise the levels of service enough and will,be returning with my own car as well in future.
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Posted 8 years ago
I visited Thurrock's branch of Universal Tyres last night. Their service was excellent, they even sorted out another problem that was not related to the two new tyres! I also found out that I could have had my car service completed by them and it would have been cheaper than where I normally go. I will be going back next year for that! Its a lovely branch, very friendly and extremely helpful. I will be recommending them to my friends and family.
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Posted 8 years ago
Good service
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Posted 8 years ago
Visited the Thurrock branch about a week ago following a warning alert popping up on my dashboard. Got booked in for the following Monday and my car was taken care of by Andy and Joe. Turned out to be an indicator that my central lock battery was low and needed replacing. Battery not easy to find but after searching high and low they found it, replaced it and made some servicing recommendations. Many thanks guys and also to Paul and all the guys at Thurrock. You're always happy to help whenever I bring my car in, and make the trips to the garage less stressful.
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Posted 8 years ago
Had a flat tyre replaced in minutes - very efficient service at the Tilbury branch.
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Posted 8 years ago
Greater people happy and friendly.10/10for service
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Posted 8 years ago
Greenwich Depot I have been a long serving customer to Universal at Greenwich, ever time we receive good and prompt service
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Posted 8 years ago
My indicator light was not working on my original mini. Greeted very warmly lots of comments about my car and comparisons with the Italian Job staring Michael Caine. The job was done very quickly, it was only a bulb that needed replacing. The whole team were very pleasant and courteous. I visted your branch in Tottenham. Thank you.
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Posted 8 years ago
I forgot to mention ROB is based at Dartford Branch
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Posted 8 years ago
just submitted a review and forgot to mention the branch - It was Dartford and the guy Terry was fantastic - very very helpful.
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Posted 8 years ago
Very good service - very friendly reception.Will definitely recommend to friends and family
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Posted 9 years ago
Just turned up with a flat tyre and Joe + team were very helpful. I was seen straight away and within a short time was on my way with a new tyre. And with a cup of tea too while I waited! Excellent service.
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Posted 9 years ago
Colchester branch changed tyres this morning after pothole damage to a front wheel rim. Excellent service & the reason why we always use them for tyres & exhausts.
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Posted 9 years ago
Staff were just great
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Posted 9 years ago
Lovely environment to wait. Polite reception on arrival and no fuss. Thank you
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Posted 9 years ago
I visited the Dartford branch today with a flat tyre. The service I received was top notch. The staff gave everything to help a family of 5 and a dog out of their predicament and see us on our way. Very professional and friendly. I will now always visit Universal for tyres even though it is not local to me.
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Posted 9 years ago
Fast efficient service helpful manager will be visiting Stuart again.
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Posted 9 years ago
Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews