Universal Tyre & Autocentre Reviews

Name: Universal Tyre & Autocentre
Rating: 4.87

4.9 Rating 1,465 Reviews

97 %

of reviewers recommend Universal Tyre & Autocentre

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4.9

Based on 1,465 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I very found that the customer care element is always consistently good...you are listened to! Thanks”

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Posted 5 years ago

“Had a leaking fuel pipe needed fixing quickly. The couldn't have been more helpful. Chelmsford.”

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Posted 5 years ago

“Excellent service as usual. Great, friendly staff”

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Posted 5 years ago

“Excellent service as always friendly and professional”

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Posted 5 years ago

“Thank you to Universal Tyres in London Road West Thurrock. I had work on a exhaust done a while ago and very happy with the service and customer care. I popped in on the off chance today with a problem which they kindly dealt with there and then. Thank you so much and I will be back when service and MOT is due.”

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Posted 5 years ago

“Very helpful staff”

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Posted 5 years ago

“The service itself was good but poorly delivered by members of staff. Specifically Chris, he seemed very irritated and did not make me feel comfortable at all. I believe you all need to sit down and talk about how you deliver customer service .”

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Posted 5 years ago

“Able to help, advised me of the problem and sorted it as a easonable cost. Thank you John and the team at Thurrock”

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Posted 5 years ago

“Staines were great again today, fantastic customer service and friendly who all deserve to be well rewarded, this is a much appreciated local business valued by our community, thank you”

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Posted 5 years ago

“Very helpful service, quick and easy, thank you”

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Posted 5 years ago

“Very helpful and extremely efficient. Thanks to Joe and the team at the Thurrock branch”

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Posted 5 years ago

“After looking around and comparing options found these guys. Friendly, honest advice and helpful. Excellent facilities, excellent value with efficient service, highly recommend.”

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Posted 5 years ago

“My family Ilyich have been coming here foears TRUSTWORTHY Professional helpful fabulous .Sadly neither of our parents drive anymore but they have ALWAYS been our go to for anything we need with our cars THEY ARE ALL GREAT rrhooops typos but basically we all went go anywhere else”

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Posted 5 years ago

“My old vehicle required a service and fault correction from a previous garage who did a very poor job. Excellent repair and cost. This outfit are not out to get as much of your money but to provide a quality service and best price for you. Quick and easy to book in with”

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Posted 5 years ago

“I really enjoyed work with Universal Tyres,, they great prices, we can trust is very important”

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Posted 5 years ago

“Fantastic service by Kelvin and the team at Chelmsford. As usual nothing is too much trouble. They get the job done quickly and efficiently and don’t rip you off. Wouldn’t go anywhere else. Thanks guys.”

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Posted 5 years ago

“Joe and the team at Thurrock were amazing. Having moved to the area a few years ago, I have found these guys have now become my go to place for any problems. The biggest compliment I can pay them is the fact I chose to go here instead of a place slightly further out owned by a relative because they provide such a high level of service. Everyone fears a trip to the garage but Joe and his team are so trustworthy that your mind can be at ease. Cant recommend them enough, above all, they are simply nice people :)”

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Posted 5 years ago

“As always a pleasure to deal with. Joe is a great manager and I always feel that the staff are hoping estate about anything that needs to be done. Thanks”

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Posted 5 years ago

“I've recently returned as a customer of Universal after hearing that the retail section previously based at Tilbury is now at West Thurrock. Joe Lubert and his team, in particular the tyre fitter Dave (previously at Tilbury) did an excellent job. In no time Dave had changed two tyres for me, where previously it had taken three fitters at another supplier 20 minutes to fit just one tyre. An experience I would not recommend if you take pride in the care of your wheels. It justified the time and effort of driving from Kent to Essex to change my tyres.”

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Posted 5 years ago

“Excellent service at Croydon”

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Posted 5 years ago

Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews