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Universal Tyre & Autocentre Reviews

4.9 Rating 1,465 Reviews
97 %
of reviewers recommend Universal Tyre & Autocentre
4.9
Based on 1,465 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Great bunch of guys in the Greenwich Universal branch. They go above and beyond, can highly recommend, especially Pete. Felicity
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Posted 9 years ago
Joe and Team These guys are professional and is so helpful, that is why I have been a loyal customer for many years. The services provided are excellent, as well as a good price.
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Posted 9 years ago
Called Universal Tyres this morning to ask for a replacement tyre - fast quote given - no fuss. Terry from Thurrock arrived less than an hour later. Glad to give this company and its staff a five star rating. Not many companies out there who give such a prompt and efficient service as well as having nice staff too. Will most certainly use them in the future. Veronica Bulphan
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Posted 9 years ago
Saw the guys at Universal tyres Greenwich for an MOT on my Mini Cooper and discovered 2 minor issues that needed rectifying. When these issues were found to be the start of bigger issues they went out of their way to get them sorted ASAP. Although the car was in the garage for 2 days, i feel it could have been a lot longer. Considering the hours of labour involved, i was only charged for one hour, which was very reasonable. Highly recommend the team at Greenwich for any repairs!
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Posted 9 years ago
Oh dear. Professionals that's what i meant! O.o
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Posted 9 years ago
Joe and team are very friendly and co-operative and do a very good job
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Posted 9 years ago
A huge thank you to Joe, Andy and Thurrock team for fixing my steering problems. Guys are professionalists! Also really friendly and chatty. Highly recommend garage!
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Posted 9 years ago
Thank you to Joe Andy and the team for fixing my car second time this month! ;) guys are really friendly and chatty. Job well done and real quick. Highly recommended!
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Posted 9 years ago
Called in here late this afternoon after my motorcycle picked up a screw in the rear tyre. Job done without drama or fuss, which is something I want when I`m in this kind of place. very friendly staff, easy on the eye & chatty too. Would certainly recommend this company with this in mind. Thanks too Paul for the good job done on the puncture repair. Paul M
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Posted 9 years ago
Went into Thurrock depot today as the entire exhaust fell off my van. Joe quoted me a very reasonable price and as I would have to wait for it and wanted to go home, he even offered to drop me off. Thoroughly pleased with the service from Joe and the team. Highly recommended and will definitely use them again.
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Posted 9 years ago
Brilliant service from Joe and the team at Thurrock today! They were so friendly and accommodating, I had my 6 month old with me and they really couldn't have made me feel anymore welcome - even made me a cup of tea and offered to put CBeebies on the TV! Cannot fault the service I received and will definitely be using them again in the future. As a woman, to actually feel comfortable and at ease in such an environment, surrounded by men, speaks volumes about the team, they really do go the extra mile. Thank you ????
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Posted 9 years ago
Great service, great price, and I like the shiny new refitted workshop and waiting area! My father used this place for years, looks like I'm gonna follow suit... Ta!
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Posted 9 years ago
Went in to Thurrock today with a temporary puncture repair in the back tyre of my bike that needed a permanent replacement. Noticed straight away that the guy behind the desk had replaced my tyres before in Chingford. Vey reassuring. The staff were all friendly with customers, on the phone, and with each other. It was a very positive atmosphere. I even asked how come they all seemed to be enjoying work so much when it was a foggy, damp Monday morning outside! When the wheel was difficult to get back on someone else dived outside and helped make it work. The coffee was lovely. The place was clean and tidy. And all this was very noticeable. I had no idea I was going to be asked to do an online review. Could not have asked for more. Why would I have my bike tyres dealt with anywhere else, even if it is a bit further to drive than Chingford used to be? Ian
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Posted 9 years ago
Had James from Universal Tyre Greenwich, come out, very polite, quick and efficient. Would highly recommend.
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Posted 9 years ago
I visited the Colchester branch for my annual MOT, The mechanics there were quick and efficient and explained the minor advisory that had been discovered in good lamen terms not technobabble that makes you feel like you should never drive a car again, the office guy offered me a cup of tea and within a jiffy my car was ready, they even discovered a nail in my tyre that they fixed for free, I will be using this garage again in the future for my servicing and general car work as I was pleased with the service I received enough to wright this review, Thank you Guys for your help its a pleasure to use a proper well run professional garage and feel like I got value for money I will be back
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Posted 9 years ago
Greenwich boys always look after me, excellent.
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Posted 9 years ago
I can't rate these guys highly enough - it can be quite intimidating as a single 40+ female to go into a garage with a car issue but Simon, John and the team are real gentlemen, I love their banter and they go the extra mile for everyone. Thank you once again for rescuing me! Louise Ps Love all the magazines - working my way slowly through them ;-)
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Posted 9 years ago
Recently set up a account with the Greenwich Depot, so impressed with the quick and efficient service from Jason Powell and the staff in the office. We have no complaints whatsoever and are more than happy with the service so far.
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Posted 9 years ago
My experience was at the Thurrock Garage were my MOT had failed. It was the first time I had failed an MOT and was unsure of what to do next but Joe, the manager at Universal Tyres was great in providing me with all the information I needed to know. Once you have all the facts, you don't panic so much and know that you are in good safe care. Thanks.
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Posted 9 years ago
Universal at Blackwall Lane, Greenwich SE10. Polite, friendly and efficient staff, prompt service, good price and a decent cup of coffee.
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Posted 9 years ago
Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews