UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 349 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 16th January 2025

UpgradeLights.com 5 star review on 15th June 2022

Bob Spaulding

Anonymous

Anonymous // 01/01/2019

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“Shipment has not arrived! Please contact me and check on this order.”

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Posted 3 years ago

“I hope to never have to deal with these people again!”

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Posted 3 years ago

“Received an email saying they were refunding my money and I still do not have any money! They are the ones who emailed me saying they were refunding the money. Don’t tell me that just so I will change my comments, I will just add more comments and make it even worse because I still don’t have my money that you said I had already received, no I have not!”

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Posted 3 years ago

“I purchased a lamp shade from your company on amazon, it was the wrong size, I tried via email and contacted customer service? HMMMMM.. no reply, ordered correct size on your website and sent other one back to your company Surprize!!!! no credit ,no reply”

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Posted 3 years ago

“Exactly the old-fashioned large lampshade I was looking for!”

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Posted 3 years ago

“I never received this item. Can someone please call me for a refund?”

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Posted 3 years ago

“I couldn't have asked for a better fit or quality in the transition from the uno fitter to accommodate the new spider lampshade.”

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Posted 3 years ago

“These were perfect for my diy sconces! Love! Perfect size. Would recommend.”

UpgradeLights.com 5 star review on 30th May 2021

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Posted 3 years ago

“My lamp shade arrived quickly, well-packaged, and in good shape.”

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Posted 3 years ago

“Very poor service! Still waiting for one of my shades. Ordered 4 shades got 2 and was charged for all 4. I received I of the 2 shades and still waiting after 2 weeks!”

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Posted 3 years ago

“I never received my items. Am awaiting resolution.”

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Posted 3 years ago

“Perfect for what I needed”

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Posted 3 years ago

“Loved it”

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Posted 3 years ago

“Was nothing like the picture very disappointed”

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Posted 3 years ago

“Nice shade, replacing one with 7 inch top diameter ...... Closest I could get. Looks fine, well made and attractive.”

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Posted 3 years ago

“I am very happy with your service and product.”

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Posted 3 years ago

“Love this shade”

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Posted 3 years ago

“This is a very responsive, conscientious, and reliable company. I am so happy to have found it.”

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Posted 3 years ago

“Perfectly designed to update my traditional chandelier”

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Posted 3 years ago

“They had a good selection of hard to find lamp shades. Good quality, and excellent service.”

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Posted 3 years ago

UpgradeLights.com is rated 4.3 based on 349 reviews