UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 349 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 16th January 2025

UpgradeLights.com 5 star review on 15th June 2022

Bob Spaulding

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chimney shade was beautifully made and packed carefully to avoid damage. My experience would be perfect if there had been communication as to when the shade would ship. My credit card was charged and a shipping tracking number assigned weeks before it actually shipped. I would recommend Upgrade Lights to friends.”

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Posted 1 year ago

“I am very pleased with the fast service and quality of the lampshades.”

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Posted 1 year ago

“After reviewing many, many sites, I ordered the Eggshell 12-inch Silk Uno Shade. The shade is beautiful, well made, is all-fabric (no cheap plastic lining), and it looks perfect on our floor lamp. If it cost a little more than others, the quality is superior and worth it. Highly recommend.”

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Posted 2 years ago

“I am still awaiting the item to be shipped. It was ordered early February and the label hasn't been affixed to the package. So this is not a good time to ask me about customer satisfaction.”

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Posted 2 years ago

“Beautiful shade. When there were problems with the first shade, they were very responsive.”

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Posted 2 years ago

“Your customer service department was fabulous! She was very helpful when I was having problems trying to figure out which shade would work for my situation.”

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Posted 2 years ago

“The shade is very good quality. Ordered wrong size. Company exchanged for proper size. Well packed, prompt service.”

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Posted 2 years ago

“Perfect. now I NEED ANOTHER SHADE TO MATCH!”

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Posted 2 years ago

“Nice quality - just what I was looking for.”

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Posted 2 years ago

“Great service on a return and reorder.”

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Posted 2 years ago

“I ordered the wrong size but the rep made it very easy to make an exchange.”

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Posted 2 years ago

“I am very pleased with the quality of the shades.”

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Posted 2 years ago

“The service was great - the shade didn't workout for me, but the return process was easy and I would go back again.”

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Posted 2 years ago

“The shades work wonderfully, and were just as described. In our online searching, they were hard to find in this shape and somewhat larger size, but we’re grateful UpGrade Lights came through! Highly recommended!”

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Posted 2 years ago

“Excellent product and very timely shipping…I’ll buy from this company’ again!”

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Posted 2 years ago

“Super fast delivery”

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Posted 2 years ago

“This style lampshade is hard to find. I have a lamp just like the one pictured and this fits perfectly. I love it ! Shipping was super quick and it was packed very well - arrived in perfect condition. So glad I found this company. Very happy !”

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Posted 2 years ago

“Excellent product, well packaged and fast shipping! Keep up the great work!”

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Posted 3 years ago

“I have not received the order”

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Posted 3 years ago

“The shades were carefully shipped, and they were just as described. I am very pleased!”

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Posted 3 years ago

UpgradeLights.com is rated 4.3 based on 349 reviews