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UPS Reviews

1.2 Rating 2,066 Reviews
C
Happiness Grade
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Phone:

08457-877-877

Email:

info@ups.com

Location:

Forest Road

C

Customer Service - Average

64.13%
Industry Average
Fantastic customer service from the delivery driver collecting my parcel. Despite having to wait the driver was amazing so helpful and efficient.
posted 3 years ago - Anonymous
I m really happy that finally my package which was put on hold has been lifted which was done by the guy from the customer service and I really appreciate it Thank you soo muchh
posted 4 years ago - Jeevanthika
Great company from start to finish thanks UPS . Very well priced and an excellent service all round πŸ’―
posted 4 years ago - Andy Lyons
Excellent service delivery! Braved the odds and delivered a 25kg parcel to Africa during the COVID-19 lockdown. Thank you immensely πŸ™πŸ»
posted 4 years ago - James greati
Raining, so driver hurled my ALREADY OPENED package over the gate and onto my drive. He then drove off quickly. I took photos and have shared these on Facebook as well as part of my review of the item that I had bought (part for a musical instrument). The link here to attach an image doesn't seem to work. Absolutely disgusting service by a driver who had no interest in providing anything like even a weak service.
posted 4 years ago - Alan Sturgess
I must have been lucky. I read all the negative reviews and was not expecting my parcel to arrive on the stated date. It arrived on time from Germany taking 4 business days. I thought the service was excellent. As I say, I may have just been lucky but no complaints from me.
posted 4 years ago - Graham.
Parcel picked up on Wednesday afternoon in the U.K. and arrived in California USA on Friday mid day. Good price and excellent service.
posted 4 years ago - Anonymous
Collected in time. Delivered on time. Fantastic friendly and professional service. So delighted.
posted 4 years ago - Anonymous
Booked a UPS. They picked parcel up within one hour. Very professional collection. Delivered to Singapore 1.5 days later. Phenomenal service. Quick, efficient and delightful courier staff. Absolutely won’t use anyone else.
posted 4 years ago - Mrs Morgan
My parcel arrived like it said the delivery driver was really nice very happy with the service thankyou
posted 4 years ago - Sue