UPS Reviews

1.2 Rating 2,066 Reviews

4 %

of reviewers recommend UPS

Company Reviews

Questions

Metrics

1.2

Based on 2,066 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Avg Email Response Time	3.33 minutes

Popular Questions:

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Visit Website

Phone:

08457-877-877

Email:

info@ups.com

Location:

Forest Road
Feltham
TW13 7DY

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Trying to write a review of Jordan who helped me at Long view, WA store. He was delightfully, patient with me and very knowledgeable and helpful! There are a lot of decisions to be made and he didn't rush me even though there were others in line( being helped be his Collogue). He also had a pleasant personality. He's a good representative of your company!

Helpful Report

Asked by Deirdre Elliott-Smith (5 months ago)

Do still need to pay charges of a package send to me here in Kuwait even though already paid everything in the country where is my husband to be working, they ask too much charges, and cant afford thw the charges and they put additional charges every day,

Helpful Report

Asked by Maybel galera espiritu (2 years ago)

I didn’t mean to Leave my full name for everyone to see first or last name pleas only