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Upscale Audio Reviews

4.9 Rating 18,730 Reviews
98 %
of reviewers recommend Upscale Audio
4.9
Based on 18,730 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Upscale Audio Reviews
Visit Website

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Anonymous
Anonymous  // 01/01/2019
Simple and Easy online shopping experience
Helpful Report
Posted 2 years ago
i hope this tube lasts more than 40 hr s i got out of the last tube , before its cathode died, but i did notice it was brighter than the others when operating.
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Posted 2 years ago
Quick and easy!
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Posted 2 years ago
No comments, just replenishing my tubes
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Posted 2 years ago
Shopping is good. It just sucks that one tube already is dead after 5 months of less than 2 hrs / day (i.e., less than 300 hours on it).
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Posted 2 years ago
Sean Smollon gets credit. No interface between trade-in credit and Bread application. Will need to ask Sean how this is handled.
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Posted 2 years ago
Either your website or SHOP will not let a payment go through. My fraud alert stopped the first payment and when my bank released the fraud stop, your website/SHOP wouldn't process the payment. I had to use a different card to get it to process.
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Posted 2 years ago
Always had terrific service from Upscale. Oddly this is the 1st order for tubes that the questions identifying the amp application aren’t prompted prior to ordering.
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Posted 2 years ago
Shipping was too much for this item. At the price it should have been 2-day.
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Posted 2 years ago
helpful
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Posted 2 years ago
It would have been nice to know what the "free shipping" was, eg USPS Media mail, etc.
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Posted 2 years ago
Easy
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Posted 2 years ago
I contacted Upscale to ask the compliance of the Shelter 501 cart. The response was "We don't know." So, I emailed the USA distributor for Shelter with the same question. They sent me a spreadsheet with compliance and other specs for all Shelter carts. Took me about 10 minutes of work. Upscale should have done this instead of just saying we don't know.
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Posted 2 years ago
the rest of the experience is the most important.
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Posted 2 years ago
Turntable customer service was top notch !
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Posted 2 years ago
Website did not show that an item was out of stock
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Posted 2 years ago
Chris is helpful !
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Posted 2 years ago
Chris is helpful!
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Posted 2 years ago
Good
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Posted 2 years ago
Ok
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Posted 2 years ago
Upscale Audio is rated 4.9 based on 18,730 reviews