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Upscale Audio Reviews

4.9 Rating 18,730 Reviews
98 %
of reviewers recommend Upscale Audio
4.9
Based on 18,730 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Upscale Audio Reviews
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Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Anonymous
Anonymous  // 01/01/2019
So far it's been fine. I'm buying these due to confusion about what was and was not compatible with my amp. I'd indicated in the previous order that I have a Feliks Echo, and was still sent incompatible tubes (I ordered the wrong ones, however, in the chat, it appeared I was being told which ones work with the Echo. In actuality, I was looking at a generic response listing tubes that are recommended generally, but not specifically for my amp.) Hopefully everything is ok now.
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Posted 4 years ago
Sales staff were dismissive of Powerquest 3. Had to call Audioquest to get the right info.
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Posted 4 years ago
lets see how the product and service is
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Posted 4 years ago
computer software chopped up receipt.
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Posted 4 years ago
,,skale'a'LDKFDK
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Posted 4 years ago
no comment
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Posted 4 years ago
Thanks
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Posted 4 years ago
Called the store prior to submitting this order, the person I spoke to had a very low energy level.
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Posted 4 years ago
lllllllllllllllll
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Posted 5 years ago
it would have been perfect if there was not that part that auto signed me up for shipping protections. seams low class, like to do not trust your product or who you use to ship.
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Posted 5 years ago
Your system locked up after I put an order in cart. your contact thought I wanted two power cable when the dialog said,"2 meter cable". I think we are going to make it yet.
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Posted 5 years ago
Odd maneuvers to navigate.
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Posted 5 years ago
I would have like Upscale's graded recommendations for my pre-amp as an option.
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Posted 5 years ago
Touchy qty selector
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Posted 5 years ago
none
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Posted 5 years ago
I left a message a week ago with my email address through your web site asking about these tubes and received no response. Please give my regards to Kevin, I'm a long time customer and bought these BAT VK 150SE monoblocks from you. I've been blowing bias adjustment fuses and think replacing all the power tubes and fuses at the same time might be a good place to start figuring out what is wrong. Thank you, Arthur Stern
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Posted 5 years ago
I think it rather odd that you need to know the brand of equipment before a purchase can be made. Rather creepy!
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Posted 5 years ago
This survey is keeping me from shopping. Might want reconsider when you have the survey pop up.
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Posted 5 years ago
Looking forward to these tubes!
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Posted 5 years ago
you need an easier to ude checkout system
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Posted 5 years ago
Upscale Audio is rated 4.9 based on 18,730 reviews