Upscale Audio Reviews

Name: Upscale Audio
Address: 2058 Wright Avenue, 2058 Wright Avenue, California
Rating: 4.87

4.9 Rating 18,730 Reviews

98 %

of reviewers recommend Upscale Audio

4.9

Based on 18,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Upscale Audio 5 star review on 15th April 2021

Anonymous

Upscale Audio 5 star review on 26th August 2020

Donald Eichstadt

Upscale Audio 5 star review on 12th July 2020

Richard Lim

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was fine right up until you froze everything up with this survey”

Helpful Report

Posted 5 years ago

“Probably a bad time to shop. Very hard to get basic questions answered.”

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Posted 5 years ago

“Difficult deleting item (cryo'd tubes) and updating with regular matched quartet.”

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Posted 5 years ago

“Good: Excellent info on the company, their process, and on each item. I feel very good about doing business with Upscale Audio Bad: SLOW website”

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Posted 5 years ago

“zxz”

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Posted 5 years ago

“As we started the buying process it seemed that Upscale wanted all sorts of info besides a credit card. What is pinging my bank mean? You didn't seem to want a check, which i know is slow but would insure that you got the funds before you shipped the equipment. I could not recognize a risk on your part going that route and wouldn't you dodge credit card fees? After the purchase was finally accomplished with a Bank of America card in the typical way I remain confused why my contact, Randall, appeared to request the now unused info. A somewhat drawn out process that made me wonder just what the heck is going on. Don't worry, I still trust your audio knowledge. gary”

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Posted 5 years ago

“Pretty difficult to get answers to some easy and reasonable questions in chat. Very terse as if I it was way too much effort. We'll see how it goes after that. Remain optimistic. Mike”

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Posted 5 years ago

“nn”

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Posted 5 years ago

“slow website”

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Posted 5 years ago

“It's taking too long to process a tube order.”

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Posted 5 years ago

“vvv”

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Posted 5 years ago

“Hello everybody ne”

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Posted 5 years ago

“Didn’t expect that a top of the line tube would die in 6 months. Hope it was just a fluke.”

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Posted 5 years ago

“It would be greatly appreciated if you guys provided holiday discounts”

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Posted 5 years ago

“cc”

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Posted 5 years ago

“cc”

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Posted 5 years ago

“Hello everybody”

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Posted 5 years ago

“It forced me to rate before it would let me close.”

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Posted 5 years ago

“Hzhhdhxhxhxhxhxhxh”

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Posted 5 years ago

“The payment part is fine. I will have a better feel for experience when I actually get the tonearm that I ordered”

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Posted 5 years ago

Upscale Audio is rated 4.9 based on 18,730 reviews