UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

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“I was having a really hard time finding a ‘new’ iPhone for my mom that would work on her carrier (US Cellular). I found UpTrade in my searching, and was happy to see that they had so many phones, especially with very clear photos and descriptions of their condition. Although it took a little more than a day for my initial request for help to really get answered, the customer service after that was excellent. Corbin was able to go back and forth with me via email to help me find a phone that works on her carrier, and was in excellent condition. The phone arrived as promised, and in the promised delivery window, and it is working great! Thank you!!!”

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Posted 3 years ago

“The phone was in a bad condition, barely working .”

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Posted 3 years ago

“Amazing phone, very accurate description. I would buy another phone from the again!!!!”

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Posted 3 years ago

“Order an iPhone X, it was delivered on time, was in great condition as expressed on the site and works really well. Great service and value. Would use again for sure.”

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Posted 3 years ago

“Phone works well and shipped quickly.”

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Posted 3 years ago

“Great! Thanks for the video packing”

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Posted 3 years ago

“Really Good Service”

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Posted 3 years ago

“Awesome phone it was like brand new”

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Posted 3 years ago

“Price was better than others. Saw pictures from different views of phone I was considering to purchase. Saw results of tests run on phone. Sent me a video of my exact phone being packaged (Person wore gloves!!). Arrived early. Everything was as stated. In my experience they are trust-able. Wished they also sold cars & other electronics!!!!!!!!! Phone WORKS PERFECTLY.”

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Posted 3 years ago

“Great service! Got an iPhone XR in great condition and was exactly what I ordered! Loved that they show you packing the order so cool and Unique! Had it about a month now and works great.”

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Posted 3 years ago

“The team was super helpful and answered my questions through email (after 24-48 hours). I was afraid the phone wouldn't arrive on time to a trip but they did everything they could to help me.”

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Posted 3 years ago

“It does not come with a charger or an adapter both, they charge, and I think it is a much, however the phone works as planned I just think if they are going to fix it, invest in a battery and renew the old so we who want a good phone don’t have to do the extra work of worrying about it.”

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Posted 3 years ago

“I was hesitant to use UpTrade to purchase a phone but after my experience I’m glad I gave it a shot. Very quick and simple purchase. I received my phone promptly prior to recieving timely updates about my phones status and a video of my phone being packed to be shipped off. Very professional and thorough. I recommend purchasing a phone from this company, I can not speak on behalf of the trade your phone in aspect of their business as I have not had that experience.”

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Posted 3 years ago

“I am very pleased with my purchase. The cell phone is performing as advertised and I was able to save a lot of money. The pics of the item prior purchase was the selling point for me.”

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Posted 3 years ago

“Really good price, service and product!!”

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Posted 3 years ago

“Love The Phone Come In Fast Shop With Them.”

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Posted 3 years ago

“This is the third device I have purchased from UpTradeItand I am always pleased with my purchases. My phone arrived in a timely manner and was exactly as pictured and described. I will forever be a customer!”

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Posted 3 years ago

“The IPhone 8 Plus is everything as advertised. I appreciate the full description of my purchase.”

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Posted 3 years ago

“Phone came in good quality condition as expected at reasonable price.”

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Posted 3 years ago

“Easy to do & works great!”

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Posted 3 years ago

UpTrade is rated 4.5 based on 952 reviews