UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saved a ton of money. Quick delivery. When I opened the box I saw they sent me a different phone than I ordered. But since it was in better condition I was very happy with my purchase. I wish they would offer the accessories because phone didn't come with cords or chargers so had to purchase separately. Very satisfied for the price and would order again”

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Posted 4 years ago

“This was seriously the easiest experience in the whole world. Everything is extremely user-friendly and they always have people to help if needed (I didn't need help bc of how easy the process was). I put my info in, printed the mailing label, packed up the phone, and by the end of the week my money was in my bank account. Awesomeness! 🤜”

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Posted 4 years ago

“Never heard of Uptrade before. A market for used phones is great for those who don't need to pay for the latest shiny things! Shipping was lightning fast, and customer service good. My Oneplus 6T is working well. I have just one negative. The phone was listed as Pristine condition, which I don't think is accurate. It's good, the screen is quite good which is the most important thing. Everything works, although there was a lot of "gunk" in the openings and the alert slider, which didn't quite work right until I cleaned it out with a little electronics cleaner. Therr are some marks in the body that I couldn't exactly see in the pics online. So what, I put it in a protective case anyway. So it's in good, used condition and I got a fair deal. I just wouldn't call it Pristine. Thanks Uptrade!”

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Posted 4 years ago

“Phone works great”

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Posted 4 years ago

“Bought and sold my phone and very pleased and impressed with the professional service and response to the transactions.”

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Posted 4 years ago

“Used twice with no issues. Third time and recommended this to my son and his experience was horrible and still unresolved. NEVER using this service again.”

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Posted 4 years ago

“Very good experience no problems whatsoever kept me informed during the whole process I would not hesitate to do business with you all again”

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Posted 4 years ago

“Super easy to use and quick too!”

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Posted 4 years ago

“You’ve had my phone for weeks. I still have not received payment. I took less money to get payment early. Your company sucks!”

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Posted 4 years ago

“This was by far the easiest way to sell your old cell phone. Simple fast and got a very good price for my phone.”

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Posted 4 years ago

“UpTrade'd to an iPhone XS, pricing was reasonable, and phone arrived in MINT condition. (WoW!) Shipping was on point, fast and packaged with care. (Impressed!) UpTrade definitely saved me $$$ versus the Apple store or my cellular vendor. Phone worked on Day 1 no issues after logging on and transferring data from old iPhone. I would highly recommend this team. A+++++++”

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Posted 4 years ago

“Everything was great”

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Posted 4 years ago

“The phone was great worked perfectly and was in perfect condition if u want to get a Refurbished phone then This is the best site to get one from. It was a IPhone X”

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Posted 4 years ago

“Got the Samsung note 9, it is wonderful! No issues, we are using it on the spectrum mobile network, works great!”

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Posted 4 years ago

“My experience with the sale excellent with same was from A to B. Amazing prices, phone arrived on time and in pristine condition. I bought two devices, but for some reason neither of them ring. I hope this is a easy fix can someone from support reach out?”

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Posted 4 years ago

“Easy to search for a phone and the one I chose is great. Came fast and was exactly as advertised.”

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Posted 4 years ago

“very easy to deal with and I received my check on time too.”

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Posted 4 years ago

“My experience with UpTrade has been nice so far. However, I still need some help with activation.”

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Posted 4 years ago

“I am really impressed. Best price by over a 100.00$. I’m on a tight budget so I researched it. Phone is in excellent condition. Like brand new! Delivery was quicker than suggested. I would highly recommend you to anyone ! Thank you.”

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Posted 4 years ago

“Great product exactly as written. Fast delivery.”

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Posted 4 years ago

UpTrade is rated 4.5 based on 952 reviews