UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and honest. The price you guaranteed was the price I got. Thank you”

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Posted 5 years ago

“A great experience”

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Posted 5 years ago

“Awesome experience. Prompt Response and good trade in value.”

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Posted 5 years ago

“Up trade has really good customer communication I did have a little trouble but everything was sorted out at the end.. will definitely be using them again in the future”

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Posted 5 years ago

“The customer service exceeded my expectations!!!”

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Posted 5 years ago

“The customer service exceeded my expectation!!!”

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Posted 5 years ago

“I was so easy and smooth”

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Posted 5 years ago

“Absolutely amazing customer service, kindness, flexibility, and productivity.”

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Posted 5 years ago

“Absolutely amazing customer service, kindness, flexibility, and productivity.”

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Posted 5 years ago

“Everything was super easy!! I got the exact price for my iPhone that they said I would get! And I received my payment the day they received my phone. I highly recommend selling your old phones to them! Very nice customer service as well!”

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Posted 5 years ago

“Fast, professional, great price. Definitely doing business here I the future.”

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Posted 5 years ago

“Ok, I had never heard of Upatrade before so I was super hesitant to sell my phone to them. I reached out via email with some qs and got a response literally the same day. They answered all my questions and got rid of my doubts. I sent my phone in and got a shipping confirmation text. I replied to that text with a couple more questions expecting to get a robot response but I got an ACTUAL response from an ACTUAL person! His name is Esteban, and he is literally the best customer service representative I've ever had the pleasure of chatting with. Oh! And when they get the phone they send you an ACTUAL unboxing video. So you don't have to worry if it got there safe an untampered with! I can not say enough good things about Upatrade. I'll be recommending them to everyone I know who has an old phone to sell. I'll definitely be using this service again in the future!”

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Posted 5 years ago

“Michael is an awesome customer service representative. I would refer him to anyone”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Very convenient & easy. They help you with any questions you have.”

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Posted 5 years ago

“I would highly recommend this to anyone trying to sell a phone. It's so easy and convenient!”

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Posted 5 years ago

“UpTrade is phenomenal! I’m so glad I picked this company to sell my cracked iPhone 7 too. I even received a secondary payment for my phone selling for a higher price! Definitely recommend :)”

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Posted 5 years ago

“Very helpful service & with you every step of the way! Uptrade was always in contact with me to make sure everything went smoothly & that I understood everything. They also offered me more than any other service did. I've already told friends & family about it. Very awesome experience!”

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Posted 5 years ago

“Excellent customer service and very easy to use. Would highly recommend using this service.”

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Posted 5 years ago

“Super easy and very convenient way to make a few extra bucks with the phones you have just sitting in your junk drawer.”

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Posted 5 years ago

UpTrade is rated 4.5 based on 952 reviews