UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

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“I Did no like having bought a locked IPHONE as I could never figure out nor have meansto transfer my info from one phone to the other. This is entirely my fault, not knowing what to buy. However I found ordering an easy task & I appreciate how well you handled my order.”

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Posted 4 years ago

“I’m so thrilled to have found Up Trade in research. They offered the highest payout for husband’s iPhone 7. I was shocked at the amount offered. The process was as easy as they claim, effortless almost. The customer is kept up-to-date every step of the way and you can check status any time (save # they send in e-mail to check order). You get receipt for tracking, see when they receive it, when they inspect it, put it up for sale, date sold; you’re always in the loop. The greatest thing was receiving an e-mail after their inspection with a link to the video of them opening and inspecting the phone. They sent an e-mail saying it was all we said it was and we received full amount of their initial offer! They are truly transparent every step of the way. I was shocked to find out they’re a start up, someone is super smart to have this company running so smoothly out of the gate. They are extremely friendly and helpful. They are utmost trustworthy. I will never use anyone else and will suggest others to use them as well.”

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Posted 4 years ago

“Phone doesn’t operate correctly, nobody returns inquiries”

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Posted 4 years ago

“Recently made my 2nd iphone purchase from UpTrade. Both look and perform like new. Very good prices and excellent customer service during purchase and activation processes. HIGHLY RECOMMEND!”

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Posted 4 years ago

“Easy purchase, quick delivery and great phone!!”

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Posted 4 years ago

“I am in love with the phone and I am so happy I could a used one at such a good price!”

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Posted 4 years ago

“Transaction was smooth. iPhone was great and at a good price.”

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Posted 4 years ago

“Promised what was shown and product is up to par and exceptional.”

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Posted 4 years ago

“Everything went smoothly. no complaints. got a great phone for a good deal.”

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Posted 4 years ago

“I ordered a Samsung galaxy s10 that was listed as prism black. When I received the phone, it was pink. The stock photo was pink, but it was listed as black, so I thought that maybe it was just a stock photo of the phone, not the one that was being ordered.”

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Posted 4 years ago

“Good service but could have been smoother”

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Posted 4 years ago

“The iPhone X I ordered had a non-working ear speaker (when using as an actual phone). I needed this iPhone badly to replace a previous one so I didn’t bother to try to replace this replacement. But I wouldn’t buy from UpTradeIt again given this poor quality testing.”

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Posted 4 years ago

“My phone is terrific. It is exactly like stated. I definitely would buy another one through your company.”

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Posted 4 years ago

“Excellent customer service. There was an issue with my original order, but the staff was able to correct everything.”

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Posted 4 years ago

“Super satisfied, thought it was too good to be true. Ordered a T-Mobile phone and got a good one. Like new.”

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Posted 4 years ago

“Great service. Went above and beyond”

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Posted 4 years ago

“Very impressed. The phone we bought was in great condition exactly as it was described. Shipping was fast and I would absolutely use this company again.”

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Posted 4 years ago

“Product works as expected, and cosmetically sound. Good price too. I would definitely recommend them to my friends.”

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Posted 4 years ago

“One of the better experiences I've ever had shopping on line. They are big on giving more than one would expect and I give them my whole hearted recommendation!”

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Posted 4 years ago

“Ordered an Iphone X for only around $400. It works perfectly, no visible scratches or any issues with it running, and I’ve had it for a while now. Their inspection process must be very good, they even send a video of your phone being sanitized and packaged.”

Helpful Report

Posted 4 years ago

UpTrade is rated 4.5 based on 952 reviews