UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

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“Good working phone with few scars.”

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Posted 3 years ago

“Very good product with an accurate description of what I was getting! Arrived on time!”

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Posted 3 years ago

“I received the phone so quickly. It was in great shape and works well.”

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Posted 3 years ago

“Easy and seamless transaction.”

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Posted 3 years ago

“Product was in excellent condition. Shipping was fast and efficient”

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Posted 3 years ago

“veryyyyyy good”

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Posted 3 years ago

“It’s been awesome!”

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Posted 3 years ago

“I bought a device from you guys with the plan of buying more in bulk. The first device was bought to see what u have. Please let me know how to get 7 - 10 iPhone 8 64GB devices under any discount arrangement u might have.”

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Posted 3 years ago

“Product as expected. I like how they show you the EXACT picture of the phone you are buying so you know exactly what you get.”

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Posted 3 years ago

“Excellent service! Quick turn around time!”

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Posted 3 years ago

“Provided an affordable way to upgrade to a newer phone. Quick and efficient purchase and delivery.”

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Posted 3 years ago

“So far it’s been excellent, got phone protection plan and the phone needs a new screen and I have sent it to be fixed”

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Posted 3 years ago

“Very reasonable prices and I love my new to me phone”

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Posted 3 years ago

“The phone arrived on time and in pristine condition as described in the description, will be buying more products from this site in the future.”

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Posted 3 years ago

“I feel like they have robbed me. I purchased a phone with insurance and almost 2 weeks later the volume completely stops working on the phone. It took me over two months to get in contact with somebody. Because they don’t have a call-center email only. So I send my phone back I get a replacement phone I am not even a month later that phone stops working as well with no damage done to it. So I contact them again I send the phone back and this time. They still have my phone it’s been over a month since I heard from anybody and I email them every other day. I am still currently waiting to hear from somebody or to get a refund.”

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Posted 3 years ago

“One of the few mobile phone resellers that have actual photos of items they are selling to give you peace of mind of what you are getting. Also they indicate the battery health of the phone which in my opinion is very important in price consideration. They even upgraded my shipping from UPS to FedEx at no extra cost. Shipping packaging is shown on a small video online which is very nice.”

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Posted 3 years ago

“My issue has been resolved by Up Trade.”

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Posted 3 years ago

“So far everything is good. Wish we could have the option to buy new batteries. Overall great service.”

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Posted 3 years ago

“At first I was sceptical about it but everything went as planned my phone came in great condition everything was just as they said .Great experience.”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

UpTrade is rated 4.5 based on 952 reviews