UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent communication, fast shipping. Phone was like new. Great packaging.”

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Posted 2 years ago

“Very good deal! Love my “new” to me phone. I loved seeing my phone get wrapped up for shopping. Nice touch.”

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Posted 2 years ago

“Service was excellent. Great communication, fast shipping, great packaging. Phone was as new.”

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Posted 2 years ago

“Great experience, glad I came across it.. I referred a friend I was so satisfied”

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Posted 2 years ago

“Great iphone 12 as shown. Thanks”

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Posted 2 years ago

“Great and quick service”

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Posted 2 years ago

“Very fast delivery and accurate description of the phone. Great service and product.”

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Posted 2 years ago

“Experience was great and I would refer y'all to everyone”

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Posted 2 years ago

“This is my third phone purchased from Uptrade. Very satisfied with this great company. They go above and beyond to satisfy their customers. Their products are always as described and shown. No B.S.! With Uptrade. Awesome services! Super professional and cool attitude! Thank you Uptrade!”

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Posted 2 years ago

“UpTrade is an amazing company and serves their costumers how customers should be served!”

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Posted 2 years ago

“The data in the listing was accurate, and I really appreciated that a real person had inspected the phone and posted an honest assessment of its condition. This will be my go-to spot for used phones from now on.”

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Posted 2 years ago

“It came very fast and is everything it said it would be”

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Posted 2 years ago

“The phone is fake as hell. It has only 2gega instead of 512 of memory, and all the options don’t work. I am very disappointed”

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Posted 3 years ago

“Great! Quick delivery, phone was impeccable! Will be purchasing again when needed”

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Posted 3 years ago

“Prices are nice. I was scared to purchase at first but really happy I did. Thank you up trade”

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Posted 3 years ago

“Awesome customer service, went above and beyond for me.”

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Posted 3 years ago

“The iPhone arrived quickly and in excellent condition. I will definitely consider buying more from here.”

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Posted 3 years ago

“The phone is in great condition, but the battery health percentage has dropped 5 percent in the time i’ve had this phone. (4-5 weeks) That’s not normal. I have a feeling this is a replacement battery or something and to tell the truth i am not impressed by my purchase. I doubt i will hear anything back about this either, i’m overall pretty disappointed and unsatisfied by this website so far.”

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Posted 3 years ago

“Our experience with UpTrade was wonderful we ordered and received our package with absolutely no problems would definitely recommend them to all our friends and family”

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Posted 3 years ago

“I love the customer service I received. Everyone was incredibly kind, understanding, and helpful with all of my questions. The products are reasonably priced and fairly described. I would recommend this company to anyone looking for refurbished phones!”

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Posted 3 years ago

UpTrade is rated 4.5 based on 952 reviews