UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.54

4.5 Rating 951 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 951 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

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“Promising 2nd business day payment on buy back - waiting almost a month and still no payment... bordering with SCAM now”

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Posted 3 years ago

“Chombo skip skip clib sticks abound”

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Posted 3 years ago

“I got a brand new Samsung Galaxy S10+ for half of its selling price. Perfect condition. Shipped quickly. Highly recommend this service!”

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Posted 3 years ago

“Item was as described in great working condition. I would definitely buy from Uptrade again”

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Posted 3 years ago

“Liked the phone but didn’t know how to get a trade on my old phone.”

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Posted 3 years ago

“I love the phone it came clean of scratches or cracks. Thank you and keep up the excellent service.”

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Posted 3 years ago

“Recommended to everyone that’s interested in upgrading their phones and with satisfied responsiveness!”

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Posted 3 years ago

“Horrible customer service and received very glitchy phone with no resolution”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Very pleased. Specific video of inspection and packing of actual device is a slick touch.”

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Posted 3 years ago

“Service was great! Shipping was fast! I will buy from you again!”

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Posted 3 years ago

“Really good experience all around. Communicated well throughout the process and got paid in the timeframe promised. Would highly recommend.”

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Posted 3 years ago

“Everything went smoothly. They sent me a text when I can cash my check also which I liked.”

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Posted 3 years ago

“Phone was in perfect condition . Will be using them in the future again !”

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Posted 3 years ago

“Do not use this company!! The claim high dollars for used phones but then after you sent them they change it saying the condition does not meet their standards. Total SCAM!! Beware and do not use them!!”

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Posted 3 years ago

“Delivery and shipping service was really fast receive the phone in great condition was able to get it powered on and transferred over however there’s issues with the phone speaker I cannot hear when talking to people and people cannot hear me when talking out please help me to get this issue resolved or trade the phone and I tried customer service and no one seems to be able to answer me”

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Posted 3 years ago

“Uptrade had exactly what I was looking to buy at a lower price than most. The description was precise and accurate. The shipping was quick, especially for Christmas time, and I appreciated their communications about my order.”

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Posted 3 years ago

“Have problems using phone. Also trouble getting response from home button. Jan”

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Posted 3 years ago

“Thnks for your phone sir I really appreciate , it’s really good”

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Posted 3 years ago

“Up Teade was a great experience! The phone was at a decent price and was in great condition. I recieved it quickly and recieved text to let me know exactly where it was and when it landed at my door! I would definitely deal with up Trade again. Thank you for a great phone at a great price!”

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Posted 3 years ago

UpTrade is rated 4.5 based on 951 reviews