UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys are doing wonderful customers services. Reasons are: 1. I got my shipment earlier than the Corp. promised 2. After receiving my phone, it fall down and broke the back class, they recalled it and repaired free of any charge 3. Most importantly, the device is well above my expectations. Once again, Uptrade.com thank you. Keeping doing right customers, you will be reward for sooner or later 😀”

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Posted 4 years ago

“The phone was exactly as you said it was. Thank you for the pleasant experience with dealing with your company.”

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Posted 4 years ago

“The phone was great, practically brand new! Great price!”

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Posted 4 years ago

“My first time using uptradit. As for others, not sure if it was for real, but read other positive reviews and decided to give it a try. I had to contact their support because my CC wasn't going through. They responded a day later, but I had already purchased the phone with paypal, but they are "supporting". Most importantly, the phone arrive just as described. Excellent service and business. I will be purchasing from them again.”

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Posted 4 years ago

“Excellent! These people care about style, quality and customer care. One of the best companies to buy a product from. If only they sold toilet paper 🤔”

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Posted 4 years ago

“Once again, UpTrade has come through for me in high-quality style. Your phones are always in excellent condition, sanitized and delivered on time. And the whole process is very transparent, from the purchase down to the packaging. Thank you!”

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Posted 4 years ago

“I had a problem, which was no fault of Uptrade’s, and their customer service was on it with me as soon as I reported it, Nicholas was on the phone with me the whole thing through. He was knowledgeable and very professional.”

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Posted 4 years ago

“Great service, great prices. We had to seitch phone because I ordered one that took a sim card but not with our carrier. They found one to work for me and was just what I wanted. I love the videos of the phone and it being packaged for shipment. No guesswork! Thank you for the excellent fast service.”

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Posted 4 years ago

“I had never ordered online my daughter order so much I just gave it a try.”

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Posted 4 years ago

“Phone is in great shape. I love the packing video. Fast shipping.”

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Posted 4 years ago

“Extremely happy with the phone and the customer service.”

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Posted 4 years ago

“I brought my iPhone and I haven’t had an issue yet.”

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Posted 4 years ago

“This was a really great deal thanks for y’all doing this. My Experience was great.”

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Posted 4 years ago

“Outstanding product and service, and extremely fast process overall. I’ll definitely be a returning customer”

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Posted 4 years ago

“Quick inspection. Quick pay. Quick everything. Love it !!”

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Posted 4 years ago

“They phone was shipped when promised and phone was in great condition. Would recommend to anyone looking for a phone and not wanting to pay list price.”

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Posted 4 years ago

“I love up trade”

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Posted 4 years ago

“Product is great.., shipping quick!”

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Posted 4 years ago

“It was a pleasant experience”

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Posted 4 years ago

“Phone arrived in good working condition, and shipped quickly with no problems. 4/5 only because the battery life left much to be desired (was listed as %86 effective but fills and drains MUCH faster than any phone I’ve ever had). Still good for the price.”

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Posted 4 years ago

UpTrade is rated 4.5 based on 952 reviews