UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

Write Your review

Tell us how UpTrade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased an IPhone XR for our son and condition was just as described. Activated it and have had no issues. Thanks!”

Helpful Report

Posted 3 years ago

“Great experience. Great price, fast shipping”

Helpful Report

Posted 3 years ago

“The phone work real good.”

Helpful Report

Posted 3 years ago

“Product works exactly as described. Great price easy shipping”

Helpful Report

Posted 3 years ago

“The phone was in good condition, and it works perfectly”

Helpful Report

Posted 3 years ago

“I am pleased with doing business with UpTrade. Their product was as described and the sent it in a timely manner. I would do business with them again.”

Helpful Report

Posted 3 years ago

“I wish it was made more clear on th checkout that the insurance ⁶is not included in the dinal pric3 like i thought it was and that i for it until i checked n i didn't buy it.. I only wanted it bc I could charger 😔”

Helpful Report

Posted 3 years ago

“Ordered 8plus iPhone, came in excellent shape. I’ve been really enjoying. Will buy again 😊”

Helpful Report

Posted 3 years ago

“I think for what j paid it could have had less scratches on it.”

Helpful Report

Posted 3 years ago

“Loved it great service love the phone but can't use it my carrier doesn't use anything below a I phone 8pro I called them before I bought the phone they didn't tell me that.If I had the money I would buy another phone but cant afforded it.All my info is on the iphone 7 can't send it back.Thank you”

Helpful Report

Posted 3 years ago

“My first time using this app and I had a great experience, very professional and quick delivery. I will definitely recommend you guys.”

Helpful Report

Posted 3 years ago

“Customer service is very poor , I bought in last months more then 25 phones , and sold one phone and tried to contact customer service , I failed , I am scared that I will not get my money that I sold the phone ! Mohammed salahuddin 9515349881”

Helpful Report

Posted 3 years ago

“Bought 2 phones now from UpTrade, 1st was great, exactly as promised, and 2nd was amazing, even better than promised! Will buy from UpTrade again”

Helpful Report

Posted 3 years ago

“So I ordered an iPhone from this place online n I was able to track it through Fed EX. When package arrived I was at work and the driver which I’m assuming dropped it off at my front door which I live in a apartment complex so my iPhone must’ve been sitting out side for hours or not, that’s even if the driver really dropped off the package like the status showed online. I got home and no package! There was no signature required for delivery. I reached out to this company via email and I haven’t heard anything back. So now I lost my money and my product. I want my money back.”

Helpful Report

Posted 3 years ago

“Not much to say but..... WONDERFUL service!!!!!”

Helpful Report

Posted 3 years ago

“Love it.....well buy more from the sit”

Helpful Report

Posted 3 years ago

“Fast, reliable and affordable”

Helpful Report

Posted 3 years ago

“Bought my first phone here a year ago and just bought my mother a phone. One great experience followed by another. Very happy!”

Helpful Report

Posted 3 years ago

“Really great experience. Highly recommend.”

Helpful Report

Posted 3 years ago

“Phone was a great investment”

Helpful Report

Posted 3 years ago

UpTrade is rated 4.5 based on 952 reviews