UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

Write Your review

Tell us how UpTrade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love uptrade. Alot of phones to choose from. The shipping process was unique. You get a personal link to a vide of your phone being packaged for shipping which was a great technique. Fast shipping and great working phone. Will definitely buy again and recommend thi site to anyone in need.”

Helpful Report

Posted 4 years ago

“Love my phone. It was great to get a better phone at half the price of retail! Plus, love the fact that it is recycling a phone someone no longer wanted. Great service!”

Helpful Report

Posted 4 years ago

“Phone was in great condition. Shipping was fast”

Helpful Report

Posted 4 years ago

“Phone was not as advertised. Was reported as stolen and was from the wrong carrier. UpTrade was quick to supply return information and a full refund.”

Helpful Report

Posted 4 years ago

“Shipping was incredibly quick, product was exactly as pictured and described on website, fantastic communication between seller and consumer. Would definitely buy from this company again.”

Helpful Report

Posted 4 years ago

“Excellent condition, some of previous owner's photos still on phone.”

Helpful Report

Posted 4 years ago

“iPhone XR in excellent condition, and functions perfectly. Well packaged, and fast shipping. Good communication throughout the transaction Very happy with the whole deal. Thanks”

Helpful Report

Posted 4 years ago

“It was damn awesome!! Loved the video link. Excellent experience. Already have recommended to friends”

Helpful Report

Posted 4 years ago

“I got a good quality phone for my son. I liked how the website lists all the details about the device, that helped me make an educated decison.”

Helpful Report

Posted 4 years ago

“It was simple and easy and the phone is awesome over all!”

Helpful Report

Posted 4 years ago

“The entire process was as simple as it gets. Keep in mind you’ll want to use your own box for trade-ins or get charged a small fee. But their trade-in prices are better than Apple’s trade in program. I’m considering buying one of their phones as well after a smooth transaction trading in my old phone.”

Helpful Report

Posted 4 years ago

“In the midst of this pandemic my phone broke. No stores are open so I did some research & found Up Trade Tech. I was skeptical but proceeded to order an iPhone 8Plus that was listed in ‘good’ condition. This phone is in pristine condition. I’m shocked at how clean it is. My expected arrival time was 7 days when in reality it only took 4 days to get into my hands. Amazing customer service. I’ll absolutely use again. Will tell everyone about this company. Thank you!”

Helpful Report

Posted 4 years ago

“Very receptive to an issue, resolved it very quickly”

Helpful Report

Posted 4 years ago

“Delivery was good and product was just what I wanted.”

Helpful Report

Posted 4 years ago

“Good experience, explained how the process would go and the process was pretty smooth.”

Helpful Report

Posted 4 years ago

“Good experience”

Helpful Report

Posted 4 years ago

“Sold my unwanted IPhone 8. The quote I received was the highest of online websites. Shipping label provided by email almost immediately. Received updates throughout shipping process. I even received a video of the unboxing upon UpTrade receiving the package. Payment received the next day by electronic check. Very smooth transaction and excellent customer service.”

Helpful Report

Posted 4 years ago

“super easy thanks”

Helpful Report

Posted 4 years ago

“Delivered as promised”

Helpful Report

Posted 4 years ago

“Good. Excellent experience overall”

Helpful Report

Posted 4 years ago

UpTrade is rated 4.5 based on 952 reviews